River Grill Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Late-night food
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Spirits
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Wine
Dining options
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Lunch
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Dinner
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Dessert
Amenities
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Bar on site
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Kids' menu
Best KPortal Reviews
Guy who sat us down seemed okay at first until he took our order and told me that the set meal would be too much for me and refused to let me order it. Then my husband tried to order the “create your own pizza” where he only wanted to add Halloumi on top of it and he said they’re understaffed and that’s too much work????? And then refused to put in that order as well. He then proceeded to complain about all the tourist keeping the business afloat.
We understand that sometimes establishments can be understaffed and we are more than willing to be flexible but the way this guy was treating us was just rude and overall the experience was very unpleasant.
Upon being seated and reading the menu it said to notify your server of any allergies. When the waiter came I asked what options they had. He said none and told me to leave and go up the road to Another restaurant because they had nothing for me there. That was my first experience in Inverness. Wow!
We saw the "Open all day" sign in front of the door so we entered and asked for a coffee. It was around 11:30 am.
The staff (or owner?) behind the bar was on the phone and said "Not yet" and shoved us away with his hand like we are not welcome at all.
So nice of the first impression...
Got turned down at two other restaurants because we didn’t have a reservation. River Grill took us in without any wait. The wait staff was helpful and the prices were fair. I had chicken pasta and it was good. My wife had spaghetti and she said it was delicious. It was a nice dinner.
I assume there’s a reason this place only has a 2.2 in the ratings, in fact it should probably be a zero. We went in, the attendant aggressively asked what we wanted, we said coffee and… he didn’t let me finish and basically threw me out of the place! He said, “it’s eating time… no coffee.” I feel sorry for any staff that works there, they are probably treated like trash, if that’s how you treat patrons. Too bad Inverness… one bad apple hopefully will not spoil the whole bunch.
It's not often that I leave a bad review however unfortunately this is one of my first. Stopped to grab a coffee and have a walk along the River Ness and I thought I would support a local business. Staff were not very friendly. Coffee / latte was overpriced £4.95 for a Latte ???
I asked them several times if this was correct. Yes it was. Coming from London even this was expensive. Coffee was not even that good. And this was for a takeaway coffee. I would not recommend a visit unless you want to pay for over priced drinks and food and have a bad level of service. Unfortunately this is a thumbs down for me and I would not recommend a visit.
Think this place could do with reporting for health violations! Saw it when we were walking around and thought we'd go for food later, looked on the menu and sounded alright. Then the trouble started. Staff are timid and not very friendly, got seated and they are already asking if we know what we'd order. I said we know starters and drinks but not mains yet, they took our drink order and just walked off! Then we saw one of them at the bar picking his nose have a right good dig and turned back to us like we couldn't see what he was doing and went into the kitchen sneezing and coughing. They then brought drinks over by holding the rim of the glass, made me feel sickened if they do this for others! They went into the kitchen again coughing and sneezing loudly, came back with crisps for themself and ate at the bar. Licked their fingers and were touching more behind the bar! Never saw any of them wash their hands once and staff were rude when we said we'd be leaving as certainly weren't going to eat anything these people went anywhere near. Absolutely sickening experience.
Me and my family were greeted by polite staff. After ordering food came quite soon, but unfortunately we were quite dissapointed. My child quite enjoyed tuna pizza but chicken nuggets weren't good at all. Sadly the pasta with prawns wasn't good either. Place has potential and I'm sure they could offer some good food but sadly it was dissapointing experience for us, and not cheap either.
Quick Facts About River Grill
Today
Opening Hours
| Monday | 11:00 AM - 10:00 PM |
|---|---|
| Tuesday | 11:00 AM - 10:00 PM |
| Wednesday | 11:00 AM - 10:00 PM |
| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 10:00 PM |
| Saturday | 11:00 AM - 10:00 PM |
| Sunday | 11:00 AM - 10:00 PM |
How to go there
Location
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