Priory Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
Friendly faces greet me every time I use this chemist. The pharmacists take the time to explain your medication if you don’t understand and they are patient and kind. There is not much of that around. Highly recommended
The inside of the pharmacy was clean and tidy and well stocked.
The staff over the counter and on the phone were very friendly and polite.
The pharmacist gave an exceptional customer service experience during the visit.
The pharmacy doesn't have any parking spaces so it’s very difficult to park to collect the medications.
Outside the pharmacy there is 10/12 pay and display parking spaces plus 2 Disabled carpark spaces which people use for shopping centre across the road.
Sometimes the parking can be a nightmare but I avoided the lunch hours & midday especially.
Calling them before going to the pharmacy was very helpful as their staff was pleasant and friendly and will answer the questions.
Overall, the service was very nice and received a good customer service experience.
The head pharmacist here was very nice and had an incredibly calming and soothing demeanour about him. All the other members of staff were very patient even during an incredibly busy and rushed period of vaccinations. I was there to get a fit-to-fly certificate on a Monday and the result to be given on Tuesday - all went through as promised and with prompt and on time delivery.
Charged £20 for looking into the ear!!! and despite written medical referral letter from an Audiologist….
AVOID this place at all costs!! obnoxious, over entitled and rude lead pharmacist, who like others have mentioned has some sort of anger management issue. I happily moved my dads medication to another pharmacy - 'Rowlands' and have had no issues since.
I wish there was an option of giving zero stars!
Unbelievably awful service from this place - clearly run by someone who consistently gets out of the wrong side of the bed each morning. Went for my covid jab and was a few minutes late. Was kept waiting. Then told to arrive on time in future like I was back at school? I refused the jab as didn’t fancy a jab from someone on his high horse. I hope their business goes under
Came in for my covid jab yesterday and was offered flu as well which saved me another trip out. Very impressed with the friendly and efficient service.
Don't go there to get your Covid booster jab, unless you are happy to experience rude, impatient and intolerant staff, a near total lack of organisation and long delays to your appointment time. The pharmacy appear to have packed in too many appointments into the available time, in order to maximise their profits, but at the expense of people who go there to simply get the jab they are entitled to. The staff don't appear to appreciate that older people are slower to react/respond and are not quite so computer literate as younger people - if you can't immediate recite your booking number, you'll get bumped to the back of the queue. Furthermore, the premises are quite compact and not really very suitable for anyone who is disabled. Parking outside is also a significant problem - the maximum parking time being 30 mins and you'll probably wait a good bit longer than that to get your jab.
Take my advice - go somewhere else to get your Covid jab if you possibly can.
Quick Facts About Priory Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 04:00 PM |
| Sunday | Closed |
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