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Pitsea Dental Surgery

+44 1268 552137
Dental Surgery, 4 Burns Ave, Basildon SS13 3AG United Kingdom of Great Britain and Northern Ireland
Open Today:

Amenities

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Amenities
  • Toilets
Planning
  • Accepts new patients

Best KPortal Reviews

Always friendly and efficient. We have used this practice for many years and appointments are dealt with very quickly without having to sit in the Waiting Room for too long.
Been registered and had treatment at this this dental surgery. Called to book an appointment and was met by a rude and unhelpful receptionist who said she magically can’t find me on her system and will need to register in two months time to get an appointment for God knows when
Staff are rude amd do not make you feel welcome at all and they done nothing to my front tooth even thou its hurting me and uts an emergency and takes about 2 months just to get one tooth done would not recommend it at all the most uncomfortable dentist I've been too
I had very bad experience with this today 18/07/2022, at 15:20.
The male dentist, aged between 55-60 was not professional at all.
I'm new patient, and today was my first visit, he so eager remove my tooth. Though I have problem, there's pain, and didn't go to remove that tooth.
When I asked whether I could fix it later, his answer was too saucy with no respect whatsoever. When I said I don't have any pain, it doesn't to be removed. He said, he isn't talking about pain but infection. I thought the infection he was talking about would affect other teeth, so I agreed.
After having received the injection to numb the area, I wanted to spit where into patients normally do spit, but the answer was very quick" no no no. I was then given a blue plastic to spit in.
After 5 minutes, he decided to remove my tooth.
It was so forceful and so painful. I have never experienced such pain in all the dentists’ surgeries I have ever be. I had to asked him to wait. But I thought wise not continue with procedure.
He was so angry and told me never to come back to surgery again.
In fact, I have had 2 teeth removed by my previous dentists, I felt nothing at all. No pain, nothing. I did not even know the teeth has come out.
But my experience with Mr. Abas Karen Said at Pitsea Dental Surgery really bad.
I don't even think he deserve even one star though the receptionist was good.
This has been my dental practice for over 35 years, since I was a child. I still go even though I live a fair distance away and now my husband and 4 kids also go here. The dentists are great with kids meaning that not one of my children are frightened of going to the dentist. The staff are lovely and I just dont understand the 1 star reviews. I've never had an issue in all my time as a patient here
Many thanks for the care and treatment from Mr Said and all his team for today's tooth extraction.
Ok...as long as you don't need new dentures. The dentist made me 2 sets - neither fitted correctly & so wouldn't stay in. He somewhat arrogantly told me "I know everything about making dentures". Clearly he doesn't. When I went to speak to him in a very pleasant manner, to ask him to redo the latest set, he refused because he wouldn't get paid by the NHS so soon after the last set, & his nurse was extremely rude, persistently interupting me. Plenty of other dentists in this town - give this one a miss...he is obviously a money grabbing & unprofessional quack. I have now registered with another practice.
I have nothing but high praise for this Dental Surgery. Very professional and polite staff from the receptionist to the dental nurse and the dentist himself. Highly recommend them.

Quick Facts About Pitsea Dental Surgery