Panda House Chinese Take-Away Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Dining options
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Dinner
Amenities
Atmosphere
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Casual
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
I have to say I feel this takeaway has been slowly going downhill for a little while.
In the past you were always met with a friendly face ( the English guy or the owner of the all you can eat restaurant across town, sadly closed) always has prawn crackers popped in your bag as a gentle nod to your continued custom.
This has slowly disappeared.
Answering the phone with what would appear to be in fear of missing an order does not justify priority over customers patiently waiting in the store.
Another review highlights this issue.
Asked to pay cash all the time.
I get the need for this but on busy nights they are struggling financially or it's greed.
The prices have also gone up time and time again. I understand this is just how it is with life in general however similar establishments in Horsham have not increased so dramatically. Curry sauce a prime example as well as egg fried rice.
The food quality is average at best and a number of factors are likely to influence this. Cost reductions, quality of meat and vegetables as well as when you order it and on which day.
It's a sad state of affairs for this long established takeaway.
Horsham really needs a good shake up and places like this really need to up their game. For a town where many people call it a desirable place to live the takeaways on offer are pretty poor. Or people's expectations and taste buds are just low.
Only wanted pawn crackers and hoisin dip and took 20 mins to get those 2 items. I saw the reviews wasn’t positive lately but thought surely you can’t get crackers and dip wrong……… the hoisin dip was awful.
If I could leave less than 1 star i would!!
What is the point you advertise you open between 12:00 and 22:00 on Fridays when you are NEVER open.
I tried ordering from you 3 times before at around 16:00 on a Friday and you were not open!
False advertising i say and you should update your opening/closing times for all customers to see
Plenty more chinese restaurants to choose from so never using you again
The most repulsive Chinese food I've ever eaten in my life, it's all met with the bin.
Weird smell.
Unfortunately I must say that our family experience at the Panda House has been very disappointing. We were coming back from doing the London to Brighton bike ride to get dinner and was told it would be a half an hour wait which is fine. However we did not receive our food for just shy of 1hr30mins (which would have been perfect for us to go home, shower etc before going back to get it) but after asking multiple times how long it will be, our response was met with a rude remark of our duck taking a long time and it would be ready shortly. Everyone else in the shop seemed to be having a similar negative experience.
After finally receive our food with nothing more than a simple sorry and no compensation they put in brown sauce instead of hoisin and the food was quite tasteless and greasy as if rushed because we kept chasing them up. If we had been told it would be over an hour wait in the first place then this wouldn’t have been an issue but we were left waiting with no idea how long it would be. Some people came in after us with similar sized orders yet received their orders much quicker than us. We will not be returning.
I stood at counter waiting to be served for a few minutes and then the phone rang and the guy rushed out and answered the phone to take an order before asking me. This is so rude and disrespectful so I walked out and you will never have me as a customer ever again for this.
Excellent food and generous portions.
Regards Gordon
Ordered 'vegetable pancake rolls' this evening. Turned out they had prawns in. Don't like prawns but that's beside the point, I could be in hospital now if I had a seafood allergy or even dead. Not impressed.
Quick Facts About Panda House Chinese Take-Away
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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