Orpington Health and Wellbeing Centre

I saw andrea jackson today, to have my ears syringed. The whole experience was wonderful, from start to finish! She was very professional, and calm. Made me feel like a new man. Got rid of all my nasty wax. Would have no hesitation in recommending! Terry

Awful experience, not looking forward to a return. Reception by entrance, no staff. Asked porter for directions for neurology, he pointed to the signs on the wall which just says rooms and numbers. He was the most helpful and suggested I got upstairs for help, waiting by that reception at top of stairs, one was dealing with a customer (just talking about personal lifestyles) and other 2 trying to look busy. I was late and called ahead to explain I’m just outside having trouble with parking, lady on phone was rude and said I had 10mins. Asked 2 members of staff where neurology is and both had no idea. This point I was very distressed and just wanting advice on where I should be, finally receptionist was free and told me I needed to be at the other receptionist desk! Dr I saw was good and said they received message. Overall awful experience! Staff need more training clearly!

The technician was so kind and comforting! She talked me through what was going to happen and made sure I wasn’t nervous! Just goes to show how kindness can make an experience much more positive! Thank you!

First time I've needed to use this new centre. I was 'mega' impressed! I did have a long wait for an appointment in Derma, but I was pretty sure it was not an urgent condition so didn't worry. But the new building is smart and clean and obviously modern. Facilities were not crowded or cramped. Reception staff were young but (quite unusual for the young!) helpful. Dr Malone the consultant was excellent, and has been before. Her 'couch-side' manner impeccable. Friendly but a most professional examination and study of my notes too. A thorough examination, a relief that the problem solely requires a cream which was promptly prescribed, and as I suspected the problem had been caught at an early stage and was not dangerous. Some skin cancers can be deadly, and for Dermatology to now have such a centre of excellence and permanent facilities locally reflects it's importance as a health service sector, and it's increasing relevance within the field of skin cancers with climate changes affecting us all. A Dr Parson I understand was highly influential in the development of this centre, and he happens to be my GP of long standing also, and I would like to congratulate him for the success of this new building, a worthy addition to our NHS and badly needed. Our health system will never be perfect for all, our expectations in modern times are higher, and our nation through successive Govt failures is no longer as wealthy. But the staff in our NHS continue to amaze me for their resilience. They should be proud. But, the continued under-funding of resources and restriction of salaries under a certain parties control (which shall remain nameless) will (and has) destroy morale and lead to a brain drain of our badly needed professionals, to places prepared to offer better conditions of work-and there are many. It's high time we recognised the importance of the nations health in productivity, and invested properly in healthcare. Orpington reflects 'one small step for man', but one giant leap for mankind is still desperately needed.

I saw andrea jackson today, to have my ears syringed. The whole experience was wonderful, from start to finish! She was very professional, and calm. Made me feel like a new man. Got rid of all my nasty wax. Would have no hesitation in recommending! Terry

Awful experience, not looking forward to a return. Reception by entrance, no staff. Asked porter for directions for neurology, he pointed to the signs on the wall which just says rooms and numbers. He was the most helpful and suggested I got upstairs for help, waiting by that reception at top of stairs, one was dealing with a customer (just talking about personal lifestyles) and other 2 trying to look busy. I was late and called ahead to explain I’m just outside having trouble with parking, lady on phone was rude and said I had 10mins. Asked 2 members of staff where neurology is and both had no idea. This point I was very distressed and just wanting advice on where I should be, finally receptionist was free and told me I needed to be at the other receptionist desk! Dr I saw was good and said they received message. Overall awful experience! Staff need more training clearly!

The technician was so kind and comforting! She talked me through what was going to happen and made sure I wasn’t nervous! Just goes to show how kindness can make an experience much more positive! Thank you!

First time I've needed to use this new centre. I was 'mega' impressed! I did have a long wait for an appointment in Derma, but I was pretty sure it was not an urgent condition so didn't worry. But the new building is smart and clean and obviously modern. Facilities were not crowded or cramped. Reception staff were young but (quite unusual for the young!) helpful. Dr Malone the consultant was excellent, and has been before. Her 'couch-side' manner impeccable. Friendly but a most professional examination and study of my notes too. A thorough examination, a relief that the problem solely requires a cream which was promptly prescribed, and as I suspected the problem had been caught at an early stage and was not dangerous. Some skin cancers can be deadly, and for Dermatology to now have such a centre of excellence and permanent facilities locally reflects it's importance as a health service sector, and it's increasing relevance within the field of skin cancers with climate changes affecting us all. A Dr Parson I understand was highly influential in the development of this centre, and he happens to be my GP of long standing also, and I would like to congratulate him for the success of this new building, a worthy addition to our NHS and badly needed. Our health system will never be perfect for all, our expectations in modern times are higher, and our nation through successive Govt failures is no longer as wealthy. But the staff in our NHS continue to amaze me for their resilience. They should be proud. But, the continued under-funding of resources and restriction of salaries under a certain parties control (which shall remain nameless) will (and has) destroy morale and lead to a brain drain of our badly needed professionals, to places prepared to offer better conditions of work-and there are many. It's high time we recognised the importance of the nations health in productivity, and invested properly in healthcare. Orpington reflects 'one small step for man', but one giant leap for mankind is still desperately needed.

Monday	08:00 AM - 08:00 PM
Tuesday	08:00 AM - 08:00 PM
Wednesday	08:00 AM - 08:00 PM
Thursday	08:00 AM - 08:00 PM
Friday	08:00 AM - 08:00 PM
Saturday	08:00 AM - 01:00 PM
Sunday	Closed

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