Northfield & Mastrick Medical Practice Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
We only had a blood test here, everything was very convenient, polite staff.
I was 5 min late to an appointment and there was no one else waiting at the clinic and they didn’t do the tests because I was late… but nurse in reception was late taking my info while talking on the phone with a friend… so she took 10 min to tell me that I was late and made me wait for nothing…. So awful service…
Bad reviews and I can see why. Hard to get an appointment despite leaving messages on so many different occasions for an appointment. When you catch them then you're lucky.
They have silly times for taking an application forms (only Tuesday and Thursday 10:30-12:30) because of too "busy" staff. I never got registered. Went there so many times to give my application forms and always sent me to Northfield which is far away from me! The reception staff doesn't show to care too much, probably because of too much "busy" time! ( always was nobody there when I have been there)
It's an ok place, but I don't understand why would most doctors operate from there if the practice has another address, Greenfern rd, which looks half-dead, but is more convenient for peeps like me (not driving, having to walk even further). I would like to dedicate my three stars to the male receptionist there, he seems super polite and very likeable. If you're reading this sir, please keep up the good work!
Man at reception is very kind and helpful!
Had a negative experience with Dr Valentine I felt looked down upon and like I was a burden but another female doctor saw me another day and she was professional and approachable
Called for appointment today at 11. Was told will be called back...not been called back and now they are closed so I'll need to wait till Monday since its closed over the weekend. Absolutely useless..
Very unreliable practice.
Very hard to get an appointment. Telephonist is very unwelcoming and seems to have a major attitude!!
NHS need to review the staffing ASAP.
Quick Facts About Northfield & Mastrick Medical Practice
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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