New China Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Dining options
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Dinner
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Dessert
Amenities
Atmosphere
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Casual
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
I was getting petrol at the Jet garage opposite and smelt the Chinese food on my way back to the car before I actually saw it or thought of it. This was one of those unplanned gems, found purely because I went out for fuel. I went over and upon seeing their 4* food hygiene, entered and placed an order. While waiting I was reading the menu and New China points out all food is freshly cooked and I was not disappointed. A basic order of chicken chow mein, and salt and pepper chips that went down well. I would completely agree, it was fresh and the chow mein was tasty and not greasy. The chips were also clearly freshly prepared and not refried. Portion size was also generous. I high recommend and will be returning.
Absolutely disgusting ???? customer service. In a little while ago we have ordered our dinner to collect. The owner (I guess) talked to us over the phone very rude. But I thought that’s ok he may be a Chinese person. When I have to order I clearly told him chicken chowmein for my son Needed with out beansprouts. He said ok at that time.
When we brought food home son’s dish with beansprouts. I have called him and complained. Then he started to go at us and said that I never requested that!
Nasty rude man. !!! We never ever going to order from New China at all again.
Absolutely disgusted with the service I received today. Been my regular Chinese take away ( every Tuesday night ) for at least 20 years but tonight was the last straw. Got my order wrong then told me it was my fault. Missing items despite repeating myself 2-3 times. The food (if you can class it as ) was old and clearly reheated and / or under cooked. I will not order from new china again.
DO NOT ORDER FROM HERE , DO NOT WASTE YOUR MONEY,
I ordered over a £30 order today and my order came wrong , the sweet and sour sauce is like water. The chicken is like eating grey meat and tastes old, the food looks and tastes like it’s been sitting there for days, their ‘crispy chilli chicken’ was a tub of plain chicken in sweet and sour sauce?? After calling the shop up the man was very rude, didn’t give me a refund and wouldn’t sort it at all. Really unhappy and disappointed.
Top chinese. Always great food and service. Highly recommend
I have been coming here for years and just recently they have gotten my order wrong. The 1st time I didn’t bother to phone and complain and just the left it. The second time I order a house special chow mien when i got it home it was a vegetable chow mien.
When i phoned and explained that it was wrong and it was my partners dinner (who threw it in the bin in temper) the person on the other end told me i ordered the vegetable chow mien when non of us like that one. When I explained it was in the bin i got told i was wasting his food that i paid for.
The customer service is terrible. If i did want another one i would have to travel another 20 minutes to get and mine would be cold. Instead of apology i got verbal abuse and was told i was in the wrong. As a customer who has been going there for years i won’t be going back for a very long time if at all
So so rude, the food is rank and the gobby tw*t who answered the phone has 0 customer service skills. They forgot our curry and chips then told us we were sh*t and to never order from then again???? They never delivered our curry and chips or offered a refund. The food is so bland and dry and the chicken was also undercooked. We even had an eyelash extension in our food!! Disgusting will never order from their again.
The worst takeaway food I have ever eaten. In the past this was a good takeaway but as of recent (past year) the quality has dipped. The staff on multiple occasions have been rude. Orders are often mixed up. All sweet and sour dishes use artificial tasting manufactured source. £60 worth of food in the bin. I would rather eat a Ginsters Cornish pasty purchased from the Jet petrol station next door. Honestly its that bad!!! On a positive, prices are competitive. The recent reviews back my opinion
Quick Facts About New China
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
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