Naga Saag Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Dining options
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Dinner
Amenities
Atmosphere
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Casual
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
They are a disgrace to Indian cuisine and do not have an idea where to start. The chicken dhansak I have ordered was chicken pieces swimming in in sugary tomato sauce and my wife’s madras was similar in turmeric water. If you want to taste the worst curry do not hesitate to order. I was embarrassed to send the food back in front of my guests. One star is very generous rating shame on responsible party
I've ordered from here before and was really impressed with the food so tried to order from here twice since however both orders were cancelled by them. The most recent one was accepted (after 25 minutes of waiting), payment accepted and then 30 minutes later was then cancelled with them stating they were closed. No idea if I'll get refunded.
Dreadful service! Ordered on Uber, didn’t keep to the delivery time, order arrived late, then part of it missing! Called them just to be told they are very busy, if you are that busy you should turn off your Uber deliveries if you are making mistakes because you are busy. Took them 40 minutes to send the missing item after calling 3 times being told 10, 10 then 15 mins, then did not even replace the hot items which had gone cold! Called back just to be laughed at then for them to hang up the phone! Disgraceful service! Rude and unprofessional when they have made errors! Never again if I could give zero stars I would, it’s a shame as their food is good, but not worth the risk to be given this service
I've been ordering from Naga Saag regularly for over three years on tge recommendation of my daughter and I've never been let down. I use their delivery service and the process is quick and efficient and polite. Then there is the food. Always arrives piping hot and it is delicious, good quality Indian food. There is a good variety but I have my favourites and they are consistently good. Food takes about 40 mins to arrive, delivered always by a very polite member of staff and to reiterate the food has never needed reheating. If you like Indian food then I highly recommend Naga Saag every time!
This is a decent place for a quick takeaway. the food is vacuum sealed and the xontainers are stong. the portions are good. and it isnt oily. The kitchen is also open plan so they are not hiding a filthy kitchen.
when i came to collect the food, 3 people just looked at me and dis say anything. and my food was packee sitting behind the counter. a bit strange. Also i feel the food has way to much onions that are coursely chopped.
worth a try
Excellent quality food! I am very impressed and certain I will be ordering again in the future. Every dish had a different flavour, it's clearly prepared extremely well. Very glad you deliver all the way to Borehamwood!
Not sure what’s happened to this place, it used to be amazing but sadly no more. Not only was our delivery over an hour late but it was cold and the wrong thing. The delivery driver was rude and aggressive and the promises made by the manager of a free meal totally relinquished as our food was literally held to ransome. Cochin is a great alternative or Sun and Sea Lounge (a little more expensive but worth it).
I placed an order with them through UberEats which said would arrive at 9:03pm. By 9:40pm the food still had not arrived. When I called them, they claimed that the Uber driver had taken the wrong order and that another Uber driver had just arrived and would deliver my order. The order ended up arriving at 10:10pm, almost 2 hours after I placed the order. The order was also incomplete.
I then contacted the restaurant to inform them that after waiting almost 2hrs for my order, an item was missing. I was put through to the manager who was extremely rude on the phone and began arguing with me on the phone that it was not his problem and that the UberEats driver must have taken the item, claiming I should contact Uber. After a lot of going back n forth on the phone, I ended up going down to the restaurant and demanded that something be done about my order. I was met by the very rude manager once again, who I informed I would be making a formal complaint about his conduct and manner of speaking to customers. In the end I received a replacement for my order. I will not be ordering from this particular Naga Saag again! Absolutely the worst customer service I have ever encountered!!!
Quick Facts About Naga Saag
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
|---|---|
| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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