Moores Motors Repairs Ltd Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
These guys are awesome. They took my car in last minute the week before Christmas after I was stuck and left in a very difficult situation. Having never met them, I put my faith in their hands and they went above and beyond to help. Fixed my car and did a great job, honest and great price. Would recommend in an instant
Great service. Friendly staff. Never an issue to fit me in last minute when I forget my MOT is due in a few days
Lovely people and good prices I always bring my car here
I took my vehicle in to be looked at due to electrical issues that had already been established at another garage, who were unable to complete the repairs.
We took the vehicle in and I understood that it was a busy time so waited for 2 weeks with no news.
I contacted them to get an update, at which point they said that it would take a lot of hours for anything to be done due to the electrical issues.
So I said I will likely scrap it due to the cost, but asked if they could find out how much the ECU would be, which may fix the problem, and that would confirm whether to go ahead with the work.
Up to this point we were only aware that a diagnostic check had been completed.
The garage said they would get back to us about the cost so a decision could be made on whether to go ahead with the work or not.
We heard nothing for 2 weeks again, and so in the meantime, made arrangements to scrap the vehicle and called the garage to arrange collection.
We then had a bill for the diagnostic repair which was fine but also the part that we had not agreed to plus labour.
I had not agreed to this, so work should never have gone ahead nor should I have been charged for this. It did not help that the work did not even solve the issue.
The garage said they did us a favour by getting a cheaper part which was appreciated, but this was not the point as I should not have paid at all for work I did not agree too.
My father went to collect the vehicle so I was not made aware of these issues until I had the vehicle back and had made arrangements for the scrap.
I received the car back with the old ECU chucked on the seat, along with half the dashboard missing and not put back.
I rang the garage back to query the issue with being charged for work I had not agreed too, and was met with poor customer service and someone who would not let me speak.
This is a real shame, as this garage have had a lot of business over the years from myself and my family, but I will no longer be using them and would not recommend, due to the poor communication and bad customer service I received.
Aa someone who knows nothing about cars it's worth a lot (literally!) To have a garage you can trust.
Fantstic garage. Always a great job and super helpful when I breakdown or need something done fast.
Sneaky underhand tactic. Not happy considering ive used this garage a few times. I Took my van to the garage for a new alternator, im a female on my own. They fitted it and when i left, the battery light was still on. Rang the garage to rebook as i had to go to work and the battery light shouldnt still be on after having a brand new alternator fitted… this cost £309 to fit. Went back as i thought it was a fault of theirs considering the battery light wasnt on when the alternator was working before, i wasnt told on the phone that i was being charged for a new wire which cost £72 when it clearly states on my recipt there was a fault from the alternator? Which was fitted by them! The receptionist apoligised for not telling me i was being charged for this, sneaky underhand tactic. I feel as though i have been taken advantage of here and will not be using them again.
Top garage, always honest and reliable. Great customer service and will always let you know prices before works undertaken.
Very Fair prices and a friendly service
Quick Facts About Moores Motors Repairs Ltd
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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