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Manuels

+44 20 8949 9130
87 High St, New Malden KT3 4BP United Kingdom of Great Britain and Northern Ireland
Open Today: 07:00 AM - 03:00 PM

Amenities

Service options
  • In-store shopping
  • Takeaway
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments

Best KPortal Reviews

One of the tastiest fry ups I've had in! Not sure what the other comments mean by rude staff. They was all friendly and polite!
I truly cannot fault this place. I come in maybe once or twice a week for one of their cakes and on occasion a bit more such as a roll to take away if I’m going somewhere. The guy who runs it is lovely (Sundeep is his name I think?) and to a person all his staff are great as well.
Honestly, this has to be the worst place for coffee anywhere in Merton with service to match. We ordered a flat white and latte and first up, they looked exactly the same. Both tasted grainy, bitter and watery. Upon letting the owner / manager know, I was met with nonchalance. Any decent place would at least have offered an alternative as a goodwill gesture. Please save your money and try any of the other options along the high street.
If I could give this place 0 stars I would. I can’t think of a worse place to visit. Me and my husband came for a drink and a bite to eat but absolutely no customer service, completely ignored and very rude to other customers around me (I felt very uncomfortable). Definitely won’t be returning.
Excellent family bakery. Great customer service and very friendly. Been getting my coffee here for years and it angers me to see bad reviews.
Absolutely disgusting service, the rudest manager I have ever met, shouting and abrupt, no wonder it has such a low rating. AVOID AT ALL COSTS!
In response to owner: I have no idea what he is talking about as I was sat INSIDE the establishment with food I purchased from THIS establishment , but judging by the manor you reply to your reviews (especially considering you clearly have the wrong person) you should re-consider your customer service techniques!
A lovely bakery full of delicious homemade cakes and is also a cafe offering sandwiches, toasties and jacket potatoes. Such friendly staff who provide their customers with great service and clearly loved by the locals. A place of calm from the hustle and bustle of the high street. Highly recommended.
Cornish pasty was the closest to one's I have had in Cornwall but a tad over priced for the size. Bacon and cheese turn over was okay but nothing special the bread was lovely and worth every penny and the caramel slice in all honesty very bland. Such a let down. The size was brilliant but flavour lacking! Will definitely try more of what's to offer though the owner is truly wonderful man and all baked onsite and been established for many many years.

Quick Facts About Manuels



Today

Opening Hours

Monday 07:00 AM - 03:00 PM
Tuesday 07:00 AM - 03:00 PM
Wednesday 07:00 AM - 03:00 PM
Thursday 07:00 AM - 03:00 PM
Friday 07:00 AM - 03:00 PM
Saturday 07:00 AM - 03:00 PM
Sunday Closed

How to go there

Location