Magic Wok Info
Amenities
Service options
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Delivery
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Takeaway
Offerings
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Late-night food
Dining options
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Dinner
Amenities
Atmosphere
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Casual
Planning
Payments
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NFC mobile payments
Best KPortal Reviews
Excellent service and good value food was tasty and piping hot well worth a visit
Nice food, great customer service
This used to be my favourite takeaway. The food is still good, but the delivery time is awful. Currently still waiting 90mins after ordering when estimated time was 45mins-1hr. The phone line is constantly engaged so you can't even get a revised eta.This happened the last 2 times I ordered from them. The last time I ended up driving to the restaurant to try to collect after 2hrs. I won't be ordering from them again.
Ordered from here last night. The food was ok but it was the dishonestly I disliked the most. My partner gave you what she thought was 3 £10 pound notes and you quickly gave her £5 back knowing that she had given you was £40 instead of £30 and then you disappeared very quickly. She had just done a 14 hour shift at work so was tired and didn't realize she had given you £20 and 2 £10 notes.
To be dishonest like that and rip your customers off of £11.10 is not only disgusting but given this current climate unforgivable. We opted to keep the local businesses afloat during this pandemic and what is the point when some think its ok to rip you off?
Had you been honest and said you have given me over £10 to much you would have kept our custom and we would have been regular customers of yours. So inevitably you have done yourself a disservice because you have cost yourself regular customers.
Our order was £25.10. We had also given you a tip and paid for delivery and you still ripped us off.
Shocking service, shame on you.
The food was beautiful and we couldn't fault it, however we called in in person and the wait was absolutely awful. We only ordered two chow mein dishes, spring roll and a bag of chips and we had to wait 40 minutes. They were too busy getting phone orders and not leaving time for people walking in. We would definitely not call it a quick take away and would definitely think twice before going again.
The food arrived cold, they refused a refund unless I took the cold food in. They continued to refuse a refund when we arrived. They had the most rude delivery drivers I have ever met shouting comments across the room when we were in the takeaway. The owners where literally shouting at us from across the counter while we did not raise our voices once. There were also jokes made about spitting in any further food made for us, hence we did not want replacement food and just a refund. I'm just extremely disappointed and would highly recommend you don't go there. That is as honest as I can be.
Just had a chow mein from here and had to 'drain' it from the oil that had been used. I got 3
+ tablespoons off. Also had hot and sour soup which had heat but no flavour, crunchy veg but no meat. Portion sizes changed too. 11/2 mushrooms cut into quarters per portion. Ha. Ha.
Used to love ordering from here...now nearly two hours waiting for delivery. Appalling. Insincere "apology" recieved. Disgusted
Quick Facts About Magic Wok
Today
Opening Hours
| Monday | 05:30 AM - 11:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 05:30 AM - 11:00 PM |
| Thursday | 05:30 AM - 11:00 PM |
| Friday | 05:30 AM - 11:30 PM |
| Saturday | 05:30 AM - 11:30 PM |
| Sunday | 05:30 AM - 11:00 PM |
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