Mackinlay & Suttie Info
Amenities
Planning
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Appointment required
Best KPortal Reviews
unprofessional, poor communication, not giving information you are legally entitled to, not responding to emails and rude on the phone.
handled everything terribly. took over 3 and a half months just to buy a house. shocking service; spoke with receptionist who clearly couldn't pass anything on. only cared about money. short-notice with everything - told 2 days before collecting keys that we had to sign papers; we were working and were told to take time off. we could take no more time off, already had to take time off because they only give keys on a friday. horrendous communication. sent an invoice before anything was done. save yourself any aggravation and go elsewhere.
Poor handling of situation, when handing keys over gave short notice to collect them and instead of rearranging a suitable time instructed that time should be taken off work but no more holidays could be given. It seemed they were only interested in the money and for the price paid the services do not reflect the cost
Very poor service.
No comunication at all. Not professional approach to customer.
They seems to be locked in 80's. I don't really know how this buisness is still exsisting on market. Staff seems to be detached from real world and stuck in their own bubble for last 30-40 years.
So so lazy in my opinion. Takes on overwhelming volumes of works and puts the minimum amount of effort into all of them.
I called them requesting a brief update on my case when I was told they don't discuss these things over the phone and that the next appointment would be 2 weeks from tomorrow. I switched to a different lawyer.
My husband and I attended recently to make our wills excellent service and communication will definately use again if needed
Mrs McDonald was great when dealing with our conveyancing and Minute of Agreement. Would happily use her services again in the future.
Very smooth transaction when selling my flat and picking up the keys for our first house.
Quick Facts About Mackinlay & Suttie
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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