M V S Recovery Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
The experience was quite daunting and time-consuming.
Although we got our vehicle back, it just took ages to sort things out.
The staff were helpful but very strict.
Hope I don't have to do this ever again!
Absolutely disgusting service staff are very rude and abrupt such an appalling service can not believe how I was spoke and was only making an enquiry avoid avoid avoid at all cost all they care about is money and their precious contract with the police as the information I have is very credible and this company assists the police with unlawful seizures
A lot of reviews on here are negative, and I've not had any issue with them at all. My stolen car got recovered here, and the whole team have been really helpful. They called back when they said they would, and were quick at answering my calls.
My overall experience was one where I was made to feel like less of a person, extremely rude, abrupt and confrontational.
On the phone I was told £250 was the price and then from 12 the next day a £20 charge would be applied daily, so then I rushed to pick it up today… and the price was £290.
So I was lied too, and then when I confronted them at the reception the staff member stared into my eyes, almost pushing her face into the glass separator and very abruptly said “it’s been here two days, that’s two days charge.”
I was intimidated, humiliated and also made to feel like a less of a person.
This kind of behaviour is beyond unkind, I don’t understand how a person like that can go home and feel like they have any positive effect on society.
To the person in question, you were much older than me and my 9 year old son has better people skills than you, I suggest you have a good look in the mirror and think about who you are.
Terrible service. Most of the female staff are unhelpful and incredibly rude. Constantly keep asking for different forms of paperwork they don’t actually need in the hopes of charging you extra money. The worst customer service I have ever experienced.
Leaching off of the unfortunate, got the paperwork off the police saying everything was in order but then was told they need an insurance certificate for there records, obviously higher requirements than the law it's self. Had dealings many years ago and were great company, but looks like growth comes hand in hand with greed
Thankyou for your prompt delivery of the motorbike
Very professional service
Very helpful and polite driver
outrageous prices for the fact that the police called them, they make a problem when collecting, the fact that there is insurance on me and the buyer's green card does not mean that the car is mine ... the tow truck could not take my car to my mechanic or to my house even though it was 3 minutes away
Quick Facts About M V S Recovery
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 12:00 PM |
| Sunday | Closed |
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