Ken Tong

+44 1603 439818

67 Borrowdale Dr, Norwich NR1 4NS United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Ken Tong Info

67 Borrowdale Dr, Norwich NR1 4NS United Kingdom of Great Britain and Northern Ireland
+44 1603 439818
[email protected]

Amenities

Service options

Delivery
Takeaway

Accessibility

Wheelchair-accessible entrance

Offerings

Late-night food

Dining options

Dinner

Amenities

Atmosphere

Casual

Planning

Payments

Cheques
Debit cards
NFC mobile payments
Credit cards

Best KPortal Reviews

Been using this place for 6 years, always been extremely happy with the food. Tonight was the worst Chinese meal I’ve ever had, food was bland, sauces were runny. We had to throw most of it out. These days a takeaway isn’t a cheap option, but we thought Ken Tong may be a little pricey, but we know we would enjoy it. I’ll be honest, takeaway prices have gone through the roof & I understand why, but please, if you are going to charge a premium, deliver premium products. Never going back, such a shame.

Dear Customer,

We truly value your feedback and understand your concern regarding our pricing.

We want to assure you that we have not implemented premium pricing strategies, our pricing adjustments are solely based on inflation rates and the increasing costs set by our food suppliers. We encourage you to compare our prices with those of other Chinese takeaways in the area, and we are confident you will find our rates competitive and reflective of the quality ingredients and service we provide. Thank you for bringing this to our attention, and we appreciate your continued support.

Kind regards,

Ken Tong

This was my reply from Ken Tong.

Please note they only mentioned the pricing, which I wasn’t overly concerned about.

Not once was the quality of the food mentioned, my main complaint. It seems they are much more concerned about competitive pricing than high standards & customer service. Enough said.

This is my go-to Chinese, everything is perfect! the food portion sizing is great, the prices are great, the food quality is amazinggg!! The delivery is always relatively quick and they are always friendly too. There is not one bad thing I can think of about this place! I’ve tried all the Chinese places in Norwich and this is the absolute best without a doubt!

Rice missing from order, food stone cold, rang them up, all they said was nothing they could do about it no apology nothing will not use again, waste of good money

we’ve recently moved to Rackheath and this was the second Chinese food takeaway we had tried and wow, it was honestly the best we’ve ever had! Tasted fresh and it looked great too. Definitely using again, and the delivery was 30 minutes earlier than stated which was a plus ???? £30 spent and had way to much food for us both to finish

Absolutely superb food, everything was hot and extremely tasty, it was fresh and delivered on time, many thanks, keep it up folks, top draw.

The lady behind the counter was very friendly and helpfully explained some things about the dishes and advised us that they could be made without chilli's as I can not handle them. So we had a very nice meal which was reasonably priced and the portions were very big.

First time visiting and really enjoyed it, will definitely be back.

We had a problem but they soon sorted it, would highly recommend Ken tong and his staff thank you