Isle Of Benbecula House Hotel Info
Amenities
Other
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Free breakfast
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Free Wi-Fi
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Breakfast
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Wi-Fi
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Star rating
Amenities
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Free Wi-Fi
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Free breakfast
Best KPortal Reviews
After a long coach journey from Hamilton we were so pleased to arrive at the hotel and were greeted by such pleasant staff and handed our room keys straight away and found our room on the second floor. While the room was fairly small it was spotlessly clean and the bed was very comfortable. We had a lovely three course dinner served again by lovely staff at our table and the food was delicious. The breakfast is one of the best I have every had on a coach tour, bacon, sausages, fried, scrambled and poached eggs, potato scones, black pudding, tomatoes and beans and about half a dozen different cereals, fresh fruit salad and yoghurt. The tea and toast was brought to the table and we thoroughly enjoyed it. One of the evenings we were back late from our trip and there was a hot buffet of rice, chilli and chicken curry with naan bread and again fresh fruit salad. I cannot praise the hotel high enough and I would particularly mention Sandra, who is an absolute delight to meet and does a wonderful job from morning till night always with a lovely smile. She is a wonderful asset to the hotel.
All hotel staff should be trained here. Service 100%, excellent hospitality.||Situated close to the estuary, wonderful views.||Smallish room but had everything needed. Tea/ Coffee morning biscuits. Bathroom with shower. Beautiful view from room.||We arrived on the late ferry . A hot buffet awaited which was just amazing. Three different curries plus vegee option then a dessert.||Nice bar but most of us were far too tired and we had an early start next am.||Fantastic breakfast, hot food freshly cooked( beautiful poached eggs I had). ||Staff SO friendly . ||Would love to return.
The staff (especially Sandra and Karen) are of the highest quality.|Warm, fun, welcoming and very hardworking helpful staff throughout. |The food was brilliant. You will not beat this place for hospitality. |I will be back. I enjoyed every second of my stay.|
Our tour (Caledonian Travel) booked this hotel for our 4 night stay in the Outer Hebrides. We arrived very late (11pm) on Day 1 after a very long trip from Glasgow. The hotel staff were on hand to ensure everyone was settled in their rooms. From that point on, the staff were wonderful. Nothing was too much trouble and they went out of their way to accommodate us for meals around our rather busy schedule. Absolutely wonderful! The food was delicious, hot and plentiful. The rooms were spotlessly clean, if a bit dated, however, very comfortable with everything you will need.
My mum and I stayed here as part of a Caledonian coach trip. The hotel is in a nice location, near a causeway/beach. The decor isn’t the most modern and the rooms fairly basic, but they still had everything we could need. The food was lovely, loads of choice at breakfast and everything freshly cooked. Evening meals were delicious as well. The staff were amazing. So friendly and welcoming. Nothing was too much trouble. They could actually teach staff at top hotels how to excel in customer service as they really made our stay extra special. I’d definitely stay here again and highly recommend it.
I have just returned this evening after a five day stay at this hotel with Caledonian travel. The hotel is clean, comfortable, wonderful food and fabulous staff led by Sandra. The team are an absolute joy to deal with, and work exceptionally hard to provide the high level of service to their customers. The wonderful staff and the high standard of food available certainly make this hotel. I would love to return sometime in the future.
You can’t beat this hotel in terms of location, friendliness of staff and the quality of food available. Sandra, the front of house manager with her team delivered an absolute first class experience for all of us.
Upon arrival at the hotel the staff were on hand to help assist my passengers with check on and with their cases. On the 1st morning we were treated to what I can only described as the best cooked breakfast I have had and as a coach tour driver that's a lot! ||||Then to my complete surprised Sandra and Nicola agreed to make arrangements for me and my passengers to have the luxury of the full cooked breakfast early the following morning. This was not expected due to a very early departure.||||Talk about going the extra mile..... Well Sandra, Nicola and team the agreed to work late to ensure that we came back to a proper dinner that evening. AMAZING customer service ????????||||And I can not fail to mention the fact that Sandra arranged to have my shirts washed, dried and returned to me with in hours...||||All in all, I don't think I have experienced such amazing customer service EVER! Well done and thank you very much for everything.
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