Herne Bay Dental Surgery Info
Amenities
Accessibility
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
I phoned numerous times to arrange my son’s appointment on Thursday as we have challenging diaries and your receptionist was attentive, patient and so helpful. I didn’t catch her name but I believe she had a welsh accent. Thanks again, very much an asset to your practice.
Reception team are lovely. Clean environment. However, my previous dentist here completely messed up 2 of my teeth. He used a temporary filling in one of my teeth and did not tell me. I have only just discovered this through joining a new dentist. Also, I had a severely cracked filling that he ignored, despite me telling him I could feel the cracks with my tongue!! Again, my new dentist has resolved this issue for me. The dentist in question was always very rude to me and un welcoming. Very poor service. Would not recommend, not unless you want more problems to rectify down the line! Now I'm having to pay a fair amount to rectify his previous mistakes.
Absolutely appalling receptionists, nasty, bullying, toxic workplace and behaviour. Disgusting treatment of customers. Told wrong time and then went completely unprofessional and rude to my sister, left in tears after being accused of being liar and the two young rude women on the reception gave each other dirty looks. They don’t even send emails or messages to confirm, completely unorganised mess of a place. Extremely unprofessional no wonder why everyone is leaving this place, completely inappropriate. Mum phoned them up and she completely broke GDPR and said name of my sister without my mum saying who she was at all. Completely aggressive and rude, clearly no professional training absolutely disgusting people. Talked over my mum on the phone as she phoned to complain about what had happened and the mistreatment. Hope this gets looked into further because this is truly disgusting. Overall, do not come here. Run down place, useless, nasty staff and complete waste of time!
Hubby and I have been to this dentist 3 times now, after not seeing a dentist for 3 years or more, due to our last nhs dentist closing in Ramsgate. First time we saw a woman, who took X-rays checked our teeth, said all was fine but we could do with seeing the hygienist!
Next 2 visits we saw a man who checked our teeth, and yet again we were both told we would benefit from seeing the hygienist! I told him I had a problem with my top back teeth, to be informed that a filling has fallen out but it would be a waste of time refilling it! I also said that the tooth next to it was cracked and that I don’t eat that side of my mouth as it’s painful but he just said ‘you have too many fillings’ I said yes I had a terrible dentist when I was young.
So 3 times we’ve been to this dentist and they haven’t done a thing, just suggested we see the hygienist which is £65!! I am a OAP on a pension and hubby is on esa due to sickness so not working!! We should at least get a scale and polish with our first band payment! But no, just see the hygienist he says, we are considering not going back as this is a waste of time.
Always excellent service! Lovely professional staff. Friendly and helpful. Have been looking after myself and my family for years. We wouldn't go anywhere else. Thank you ⭐️⭐️⭐️⭐️⭐️
Great dental practice & amazing staff! Very sympathetic & supportive dentist & hygienist & friendly, helpful & professional reception team! Thank you to all involved in my treatments & ongoing care.
My husband and I went to surgery today the staff on the front desk are so nice also with the dental nurse. And the lady dentist are very good of what she does. Happy of my new crown. Well done all the team of this surgery.
Gabriella was lovely - very informative and reassuring (I'm a nervous patient)
Quick Facts About Herne Bay Dental Surgery
Today
Opening Hours
| Monday | 08:45 AM - 02:00 AM |
|---|---|
| Tuesday | 08:45 AM - 02:00 AM |
| Wednesday | 08:45 AM - 02:00 AM |
| Thursday | 08:45 AM - 02:00 AM |
| Friday | 08:45 AM - 02:00 AM |
| Saturday | Closed |
| Sunday | Closed |
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