Hellesdon Hospital

+44 1603 421421

Drayton High Rd, Norwich NR6 5BE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Hellesdon Hospital Info

Drayton High Rd, Norwich NR6 5BE United Kingdom of Great Britain and Northern Ireland
+44 1603 421421
[email protected]

Amenities

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Best KPortal Reviews

The staff at Glaven Ward are very rude to patients and visitors they do not sort issues out with two patients if they are arguing they don't get involved and leave them two it which is not good at all. Disgusted in the way the staff treat their patients

Receptionist at the weavers crisis team department has no empathy or compassion when old community patients ring.

Denying me access to my own records and not passing my diagnosis over to the mental health team they have passed me over too. So no paper trail of my diagnosis, yet I am on a monthly repeat prescription for said diagnosis ????????????????

They wonder why people have trust issues with people who claim they are "helping them" bloody useless. Send people with mental health over the edge!!!

We googled this ward for reviews prior to our family member going into Yare Ward, I want to leave a review to reassure anyone in similar situation. The care my family member received was incredible, every interaction with the staff, from cleaners to admin to doctors, was positive. You do not need to worry about the care here- they are truly caring people working at Yare Ward.

I found my sister in Holesley Suffolk after she had been dumped off with numerous broken bones, driven there by her social worker David Leyfield.

Norfolk mental health team have been ignoring me for nearly 18 months. My sister is In a bad way and still has no support from her mental health Nurses Tony Story and Hazel Temple .

We have been advised to go to the newspapers and will do shortly if we don’t hear from them soon.

Food quality very poor, staff sit down half the day watching TV and if asked to do anything say their too busy! Seriously needs a CQC inspection.

V.BAD , left alone whilst they get up to all sorts and I mean all sorts !!

They write terrible , slanderous reports on you .With the help of a solicitor I saw my records which were in an awful mess . Badly Kept , rewritten and full of untruths .

If your mentally ill don’t get involved . Suicide is a better option than going in their .

They can also be violent but blame the patient, knowing you can’t do anything & they are safe what ever they do .

No wonder Norfolk & Suffolk Mental Health Services are the only Services to go to into special measures in the country ,not once but twice .

I’ve had a case against Hellesdon since 2008 but their solicitors just keep using delaying tactics & the consultants have got away with implementing what they promised to do as advised by a specialist years ago .

We were hushed up when we tried to bring this to their attention at a public meeting .

Now the laws have changed with legal aid & what solicitors can do .

This they know as it’s now 2018 . They had me illegally sent to a secure unit with only men 100 miles away in a caged van on Boxing Day back in 2008 ,caught out telling lies when the Police came . Leaving me in my room on Christmas Day without food or drink, having to use the basin to defecate in . Allowing no visitors.

It’s the worst of all hospitals I’ve ever been in . If your in despair and suicidal they send you home “ they don’t want the bad press” !

They have no understanding of my condition Dissociative Identity Disorder or Chronic PTSD .

They don’t offer help or answer to emergency calls from the crisis team . Which I’ve never abused . So I don’t ever phone now . Haven’t for years . Your on their books but theirs no compassion what so ever and your better off without the added misery of not being taken seriously . Your just a number and they don’t care.

They said “I was at risk of killing a consultants wife and children , phoning them supposedly on Christmas Day “ You don’t have home numbers and it’s a ridiculous accusation that has caused me no end of problems right through life .

They are requesting yet another interview from my solicitor ,wanting to do it themselves this time ! I’ve already had ten - more delaying tactics .

If you love someone find somewhere else if you have a good advocate but never expect the truth or any helpful support from this place because they only have malice on their mind .

Update found myself their recently,just papering over it to look like a ‘good’ working hospital made it no better - no change , just as bad !

Read this.

Wrongly detained. No reason for detaining me. Some of the staff are off putting in their attitudes. I hope they don't deprive me of my healthy food delivery on Wednesday. I'm on a very particular diet outside of the ward which is very healthy for instance I eat spirulina, pistachios, goji berries and chia seeds off hospital and so far haven't been able to go for a single walk. Usually off the ward I go for at least three walks a day and am very active. This feels like thorough time wasting the illiterate opinion to detain me was completely wrong and unjust. Also haven't been able to get sunlight for a week now.

Not very well managed in past experiences and still in the same situation I have been for 8-10 years with the same outcome, being sectioned by a court of law due to other people making me mentally unwell. No logical sense at all. But I am illogical? Okay yeah I think I get it now.... let’s let nasty people who can afford to pay off to get “fixed” and send the people with nothing into a concentration camp, talk about trying times. Personal experiences expressed here only. But you’re not allowed to smoke because it’s against the law, yet people have been smoking for an eternity. No sense within the system and then they all wonder why people become dependent on a fix.... or can’t cope in reality. There is not enough communication done face to face. There is not enough support. When you say no, they do it anyway. So you literally have to sit, comply and behave like an animal would do to be trained how to be a good boy or girl when in fact you just need some guidance not a hospital bed when you have a home round the corner. Illogical!!! Wasting money on something/someone who does not wish to have or be in you’re care any longer because there have been too many mess ups within their own system. Half the time they can’t even get you’re name correct. Or even realise you are there.