Headingley Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Credit cards
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NFC mobile payments
Best KPortal Reviews
Have been waiting over a week for my medication to be delivered. Have just spent an hour minutes trying to speak to someone and was told by the phone system to call back later. Not a happy bunny. ???? they may be on a mission to change pharmacy services but not to answer the darn phone!!!
I rang to request a repeat prescription this afternoon, I was connected to an automated system. After 15 minutes I eventually got through, I explained that I wanted to request a repeat prescription. I was then ignored and after several minutes of no response, despite voices in the background I ended the call. I have previously experienced excellent service from Headingley pharmacy, today was appalling, disrespectful and unacceptable.
Sally Bettany
Nobody answers the phone now, it’s most infuriating. I just wanted to let them know straight away that I had been charged a prescription rate instead of the actual price of £6.59 for the item bought over the counter. What even more infuriating I don’t actually pay for prescriptions anyway!
I contacted the Surgery on friday in regards to a query I had, I spoke with lovely trainee pharmacist, Sky. I was very impressed by the polite and professional manner in which he spoke. It was a sensitive topic to discuss but he was very understanding and had a lot of patience - this really put me at ease and I appreciated! It was a pleasure to speak with him and I'm very grateful for his advice. A lovely pharmacist and a real asset to the surgery!
This excellent team (Sky and Amit) has taken the initiative of reviewing my mother's situation carefully, rather than just dispensing the increasing numbers of medication my mother is having to be subjected to (in her late 80s). They are trying to understand the serious problems that she is undergoing at the moment with a very reassuring approach, with patience and understanding. Recommended for regular patients especially.
What is the point of having a phone number if nobody is going to answer it? Open for limited hours and don't take phone calls. Just brilliant.
This chemist has always been great for me but today gentleman named Sky has just called me to check my medication as they had 2 different doses down. I’d tried to call the gp but couldn’t get through. I discovered that my medication was not at the correct dose and that the symptoms I had developed were worrying. He is going to call the doctors and get them to get me an urgent appointment. If it wasn’t for him being so observant and calling me, A - I would have continued to take the wrong dose and B - my side affects would not have been picked up. Thank you Sky.
Quite possibly the most heartless scum on the planet. Never available to take phone calls. Ignoring people in desperate need. Absolutely disgusting!
Jan 2024, still not answering their phone. What a shower!!!
Quick Facts About Headingley Pharmacy
Today
Opening Hours
| Monday | 08:30 AM - 07:00 PM |
|---|---|
| Tuesday | 08:30 AM - 07:00 PM |
| Wednesday | 08:30 AM - 07:00 PM |
| Thursday | 08:30 AM - 07:00 PM |
| Friday | 08:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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