Golden Star Take Away Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Dining options
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Dinner
Amenities
Atmosphere
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Casual
Planning
Best KPortal Reviews
Have used this Chinese for a long while with no complaint but no more, For the second time now in the last few months the waiting time for food has been ridiculous at almost 2 hours and when it's arrived it's been well below par, either greasy, overcooked and rock hard but last nights was lukewarm. Not risking getting food poisoning because the staff at this place cannot pull their finger out and put their customers over profit like they used to. Someone else can have my custom instead
For the last 4 times, we have ordered the food has been delivered to early or the last 3 times 1 and half hours late.
No apologies, no interaction between them,and us ,no phone calls to let you know what's happening.
I have never been disappointed from their service. Food is always very testy and overall experience has always been very positive.
We used to be regulars at Golden Star for a few years. From the time we called & spoke to the lovely, cheerful lady to when we had eaten food, everything about them was fantastic, especially the portion sizes.
In the past few months (around May/Jun 2023), it appears to have changed hands and the difference is glaringly obvious.
We've not ordered just the once & thrown the towel in; we've given them a shot roughly 4-5 times & decided it is no longer our chosen Chinese takeaway choice, sadly.
The first few orders contained more MSG in my dish than I'd ever had in all previous dishes combined, but there has also been a HUGE change in portion size. The mixed meat black bean used to come in a large container and now it is reduced to small (new owners initially started using the large ones & then changed).
I understand new owners have new challenges when regulars call & the menu & staff differ. I'm always open to accommodating this, but I can't see me ordering here again & I'm sure customers will find Golden Star is for them. Sadly, it isn't for us anymore.
Food was greasy, bone and skin in the chicken fried rice. Noodles looked and tasted like they were soaked in fat. Chicken balls were the same. Dont know whats happened to the place but its gone downhill. Used to be a decent Chinese. Rang up to tell them and got offered 10% off next order. Keep it shan't be ordering again!
Terrible delivery service, time given as 40 mins to 1 hr ... actual time over 2 hrs, when contacted, told food had been delivered. Eventually Food arrived, was cold, delivery driver said store taken too many delivery orders .... if using .... COLLECT only! 2 star for food as cold on delivery....
Food here used to be really nice and as a regular customer had no complaints but just lately its not been good will be looking to go else where in the future.
Consistently good food. Polite and fast delivery. Best in Nuneaton
Quick Facts About Golden Star Take Away
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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