Downfield Dental Practice Info
Amenities
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
Check ups I've had have been informative and personalised so my three stars is for that good service in the past. However, my hygienist appointments have been a faff to say the least. There is a revolving door or hygienists so you never see the same person twice which today left them scratching their head reading the previous notes and asking me to remember things they clearly should have written down. My appointment was late. Then there was confusion over which treatment to give me. The hygienist kept referring to "new regulations" but rarely expanded. Whilst I was having treatment other staff wandered in and they all had a big chin wag about a washing machine or something. Then again there was confusion over what I should pay. I felt like they didn't want me as a customer and were assuming I couldn't afford private because of how I speak and dress ( I can). Eventually managed to pay and say wanted appointment but then the computer system broke. The dentistry was fine but otherwise the hygienist service provided overall has been subpar beyond the actual dentistry. Seriously considering taking my business elsewhere if not for the previously good check ups
I've been quite happy to attend here but they are going over to private treatment soon, if they haven't already. That might mean some people will no longer be able to afford to attend. It has saddened me as my dentist is a lovely lady and she always made me feel relaxed.
I was referred here from an emergency app as my own dentist (white pearl) didn't have any available and the dentist I normally see was on holiday. This was the worst experience at the dentist I have ever had in my entire life. Dentist I seen here didn't seem too bothered maybe because I'm not a patient of that practice. The way I was spoken to was rude and abrupt, walked out of this practice in more pain than I was in when I arrived there. I was given no treatment just antibiotics and told to see my own dentist ????♀️ took time out of work to go to this app total waste of time,. Receptionist was lovely and welcoming pity the dentist wasn't the same
Excellent staff excellent receptionist they treat my whole family here all on the nhs. Highly recommended!!! If you have a few pounds to spare they can also offer some cosmetic work too teeth whitening etc ..air polishing (like a jet wash for your teeth)is also available at this practice if you have a spare £65 a lot kinder to the teeth than a traditional descale and polish ????????????????
They dint care about there nhs patients only there private.. receptionist is less than pleasant. I'm disabled and couldn't make it to the emergency appointment they tried to offer me a hour after my call, I couldn't get there in that time and also have my daughter which I'm not allowed to take in, was told well ill be waiting a week then for severe tooth pain. Find some where else because this is a bad experience especially for a disabled person.
I think there are two dentists in the Practice, I got the larger lady... my god, the worst dentist ever!
Half way through pulling out a tooth (which should never have been pulled out) she says if I don't stop squirming she is just going to stop and send me away. I have since had an operation to remove a wisdom tooth which was 10x more pleasant. She told me next time I come to the dentist I should see my Doctor and get temazepam to help with anxiety. I have told friends this story, all say I am the least anxious person they have ever met. I was a University Lecturer at the time, public speaking, no problem. Dealing with an incompetent dentist, nightmare. When I called to say I was changing dentists, the miserable receptionist said 'ah, another one' lol. That and the sign in the waiting area saying all complaints should be directed - elsewhere, pretty much sums up that hell hole.
Excellent service Chris a superb and helpful dentist always tells you exsctly what he is doing and love the way they notify you of upcoming appts by e mail and Hannah the receptionist is a very pleasant charming lady
Been with this practice for a number of years and I have always had a good experience with the staff and the receptionist, who has been working there's a very pleasant lady who is very helpful in every way.
Quick Facts About Downfield Dental Practice
Today
Opening Hours
| Monday | 08:30 AM - 02:00 AM |
|---|---|
| Tuesday | 08:30 AM - 02:00 AM |
| Wednesday | 09:00 AM - 02:00 AM |
| Thursday | 08:30 AM - 02:00 AM |
| Friday | 08:30 AM - 02:00 AM |
| Saturday | Closed |
| Sunday | Closed |
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