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Dalkeith Hotel

Hotel by PILLOW, 152 High St, Dalkeith EH22 1AY United Kingdom of Great Britain and Northern Ireland
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Amenities

Other
  • Free Wi-Fi
  • Wi-Fi
  • Restaurant
  • Star rating
  • Check-out time
  • Check-in time
Amenities
  • Free Wi-Fi

Best KPortal Reviews

the room is clean, the hotel owner is nice and friendly, it was very pleasant, the view of the main street is amazingly beautiful
On arrival we called for the access code which was provided straight away, and we found the room easily enough, there is a loft which was fantatsic.||The room was lovely a really good size for me and my sister, all clean and tidy. the beds comfy so managed to sleep well.||Bad bits but not the fault of the owners.||1st night we were kept up by a group of young lads banging doors and making general noise.||||2nd night the fire alarm went off at 12.30pm so was outside waiting for the fire brigade to arrive and give the all clear, luckily that didn't take too long but again this was down to the group of young lads as we heard them mention and laugh about the fact they had done it.||||But all in all the location was fab, rooms were great and there is plenty of amenities near by.||||The rooms have a fridge, kettle and microwave with plates and cutlery and a few coffee and tea bits.||||We would definitely recommend the property and would also stay again.
We stayed a week in a upon arrival spotlessly clean room but not once did the 4 towels you have got were changed nor the bed linen. Heating showed issues which resulted in a very hot room. We did not get a keycode to access the property and had to call. After 4 days Internet access was cut off and it took us three days to convince them they had to reset the system, had to send them pictures of the system failure which was answered by giving us the password we already received on the 1st day. Then they offered a room change on the last day as the room next door, they said, did have Internet access! We're talking WiFi here. One room has WiFi and the other one does not. What a joke. Communication with responsible persons is extremely difficult as there is no staff at hand. To solve the problem we made several calls, wrote several e-mails, and sent several screenshots. As the hotel sits above a restaurant and a bar the building suffers kitchen smells.
Stayed at hotel for 8 days. Comfortable, modern room and modern toilet and shower. ||Great having a fridge. Forks in rooms. ||Helpful staff and caring attitude. Any requests made. Nice quiet area. Local restaurants near by which was useful.
Well Appointed location with good variety of eateries in the same road, walking distance. The Room: modern & superbly finished decor. Large Screen TV with Loads of Channels. I had a room at the front with Great view across the street to St David's Church, beautiful view. Tea & Coffee facility; Fridge & Microwave. Nice complementary toiletries, Yes Whow! Brilliant accommodation.||Note: Worth checking local parking times for your stay, as there is none with the hotel. I parked overnight on street outside the front door = Free Parking!
Fully equipped , clean apartment. Really good communication between ourselves & host. Centrally located & good bus service into Edinburgh. Only negative was the lack of parking but we were aware of this when we booked.
So far I've stayed in 2 rooms here both extremely comfortable. I'm here for work and having fridge microwave crochery and cutlery is a major bonus giving me everything I need. Modern decor and shower rooms large TV with apps and Netflix. Beds r a delight to sleep in and I have to say the hotel is managed by the most helpful hotel manager I have had the pleasure to deal with. Someone who knows what customer service and hospitality is all about. Dalkieth hotel ticks every box
Unfortunately this hotel is situated between two pubs so the noise late in the night is just as you can imagine. The corridor doors are constantly slamming shut. A lot of people haven’t been raised with the most basic of manners. Really need to put some slow closers on those doors. This has put us off ever staying again even though it’s right in our families doorstep. ||Warning : the lift is out of order and it’s not being fixed anytime soon. Our room was on the third floor.

Quick Facts About Dalkeith Hotel