D. A. Thorburn Motor Engineers Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Best KPortal Reviews
I was stuck on the A1 with a puncture and no spare tire. Phoned a tire company who said said yes they had the tire but didn’t have enough staff to come help me. Phoned a breakdown company.. too busy.. AA I’m not a member but if I spent 100pounds and half an hour on the phone they would send someone about 90 minutes after that. Then I tried D.A.Thorburn Motors. Thank the Lord ! Julie who answered the phone couldn’t have been more helpful or empathetic -fully understanding my stress at being stuck on a busy road with a deadline to reach Newcastle. Within 10 minutes, a breakdown truck was there. Colin the driver - again very sympathetic and efficient. He got the car loaded and then stopped to take photos of the open drain in the road, and put cones around it, while Julie reported the danger to the Bear Roads people. I was back on the road in less than an hour, having had the pleasure of meeting these wonderful people and having a coffee in the lovely little village. AND the breakdown recovery, the new tire, and the fitting and time cost £142 ! Unbelievable. It they weren’t so far from my home town they would be my new go to garage. Wonderful service, lovely people, great price. Thank you Julie and Colin.
Outstanding help when my car broke down on the way home from a nightshift. There within 30 minutes of me calling for recovery and car dropped off for repair at my chosen garage. If their garage is as good as their recovery services then I would highly recommend! 5 stars!
A great team - they went above and beyond what I expected, quickly and with the minimum of fuss. So happy that we were rescued by D.A.Thorburn. It was raining and we needed to be somewhere when the car's head gasket broke. Alan was on the scene swiftly, and forced the issue with the break down company we were with, by taking the initiative. We were driven to our holiday home almost immediately after getting the car to the garage. The next day Gillian convinced the recovery company to do the right thing and to let us have a courtesy car for the rest of the holiday and to get home at the end. We got back to Yorkshire on Saturday and early the next morning Scott delivered our car to our house. I can't thank this team enough - they made what could have been a stressful situation into a very smooth and trouble free experience. Thank you.
Alan cut short his holiday to drive us over 400 miles back to our home in Wiltshire. Nothing was too much trouble. We will be forever in his debt for saving the day and transporting us along with our 2 dogs and campervan from Edinburgh. We had been informed by our breakdown insurance company that we may need to be transported by several recovery companies along the way home but Alan drove us all the way back in one journey. We cannot thank him enough.
Allan saved our holidays! We had a busted tyre in the middle of the A1. Unfortunately our insurance company couldn’t really help us. But luckily, there was Allan! He came towing our car, he drove around till late in the evening to find the right tyre to fit, and he fixed our car, so we still could continue our journey the same day! Allan was extremely helpful, very professional and welcoming. So what more to say: call Allan if you need the perfect help for your car :-)
We had a serious accident on the A1 heading north in the early hours so not business hours Our car was not drivable and was a write off. Alan was an absolute saviour in coming out as soon as he could, getting our car safely placed at his garage and gave us the peace of mind we needed in our frantic state of minds. The company have been outstanding.
DA Thornburn provides an outstanding vehicle recovery service. They were very professional and empathic towards us following our accident on the A11. They are mindful of the stress that drivers experience in such incidents and readily arranged dog friendly accomodation for us, and a hire vehicle to return home. We are extremely appreciative of the support provided.
Heroes! We had a problem with the engine on a journey from Edinburgh to Northampton, pulled into this garage and they fixed us right away. Great experience and such lovely people! Thank you very much ????
Quick Facts About D. A. Thorburn Motor Engineers
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | Closed |
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