Crystal Valley Chinese Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Dining options
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Dinner
Amenities
Atmosphere
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Casual
Planning
Payments
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Cash only
Best KPortal Reviews
I went into this place to collect an order I had made (2 chicken curries) and salt and chilli chips, but never got anywhere. After being asked three times if I wanted a pint of lager, or possibly a pale ale, I finally managed to get the young lady serving behind the counter to listen, as I explained that I was there to collect my order.
After I squealed loudly at her in exasperation, she muttered something along the lines of 'I don't think Chef is doing curries tonight, but I can order you a mixed grill. Take a seat and I'll bring over a menu.'
I then swiped three glasses off her counter in a fit of rage, screaming that their service was a joke. All she could say in defence was 'perhaps you are wanting next door - this is a pub.' Rude!
Left raging and hungry.
AVOID! DON’T USE! WILL NEVER USE AGAIN Waited 2.5 hours for our delivery from placing order at 6:20pm on a Saturday and advised food we be 1 hour waiting. Called them back to chase 1 hour 30 mins later as food hadn’t arrived and told food would be out with next driver. Called again 30 mins later and advised that food was now on its way. Waited another 30 mins and called to cancel. Received a surprised reaction that food had still not arrived 2.5 hours later and “that it would be ok” she would “call the driver and tell him not to deliver”. Never experienced anything like it. Then I received a hopeless apology....fobbed off several times and clearly lied too. Absolutely ridiculous service. Food ordered at 6:20 had not arrived by 8:50pm!
Ordered from here a few times now and can't fault them at all. Food is delicious, especially the beef curry! Portion sizes are good too.
Wouldn't recommend. Waited 2 hours fur delivery. Was lied to. Girl who took order said it was on its way. 30 mins later I called to say it hadn't arrived only to be told that it hadn't left and woukd be delivered first on next round!!!! I'm still waiting!!!!! Won't be using them again. !!!!! ????????
Got the wrong type of noodles for the 3rd time (not in a row) my parents and myself had upset stomachs the next day. Please make sure hygiene is up to standards and food is safe.
Really enjoy your food but have found it a little salty recently so I am going to try somewhere else, sorry, because it was great in the beginning.
Cathal the manager says “they cannot be responsible for damage to your car while in their care, it was not a new car you drought into us”!! How’s that for service!!!
Used this place a few times and found the food very nice would recommend to try it
Quick Facts About Crystal Valley Chinese
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
|---|---|
| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | Closed |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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