Cream Curls Houghton Le Spring Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
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Takeaway
Accessibility
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
Tried here three times since it opened and the ice cream has always been very nice. A really good variety of ways to personalise your cream curl to how you want it. There can be a bit of a wait, and infruriatingly (and bizarrely) the only way to pre-order is via just eat. I have not tried the cakes or savoury food so can't comment on that. A good addition to the local area though and I'm sure we won't get bored of trying the many possible combinations of desserts available.
Had food a couple of weeks ago which I believe came from.Washington and was excellent but last night we ordered delivered from.the new shop . Hoefully it gets better . Took around 90 minutes from.ordering . We had a cold burger and bun . A warmish burger and bun . Chips were nice and hot but the wrap which was no mayo or salad was covered in mayo . Tried to call a few times at 21.30 to 21.45 but couldnt connect so left emails . Will try again in a few weeks hopefully will be better
Ordered two simple ice creams, one customer in front of me ordered two as well and it took 26 minutes to get my order, went inside to complain to see two people standing around doing nothing other than playing around on there phone without a mask on, right next to the man making the ice creams. After complaining, he said it was almost ready and did not even say sorry. Such a joke this company, God help customers when there busy.
Mostly good apart from some items on just eat claim they’re available when they are not but the company accepts the order and phones you to say the product you want isn’t available. This has happened multiple times to myself and getting a refund is unbelievably hard. Bad customer service but good food. Mouldy hot dog bun what a disgrace
Ordered through just eat couldn't find a phone number when it was 45mins late drove to the shop and still had to wait another 20 minutes. Eventually got my food home and my burger and chips where cold. Will never go back.
Placed an order online, money debited straight away but shop didn't accept order so no food and have to wait 3-5 working days for refund! First time using them and definitely the last!
Ordered 2 cookie doughs in store, they told me to wait in car and they would bring them out to me, waited half an hour for them and they were freezing cold! rang and made complaint but the lady hung up on me, rang a second time she said she would speak to manager and call me back.. still waiting now!
Both items orderes were big let downs,descriptions of the ice cream was totally wrong and not to forget the size of the £5 slice of cheesecame
Quick Facts About Cream Curls Houghton Le Spring
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
|---|---|
| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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