County pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
I usually get good service. But today (Thurs 28th march) my partner went in to collect both our prescription, but they would not give him mine, and just said it will be delivered tonight. And they have not shown up. Now I have to go 4 days with out my medication. They could of easily grab the prescription out the box. But they didn't seem to care.
Once again county pharmacy have gone out of their way to deliver some much needed antibiotics at gone 9pm.. they initially said the delivery would be tomorrow however they're on their way now.
These guys look after their customers, such lovely caring staff.
Thank you ????
Thank you to the pharmacist who went above and beyond to provide us with the medication we needed and stayed open so we could travel to him very polite and caring
This is the best pharmacy I have ever used in Redditch! Their opening hours are the most flexible that I have found and the staff are always willing to go that extra mile to assist you. Their delivery service is excellent and they’re also very helpful if you have specific delivery requirements, like days of the week and time windows (bearing in mind that they alternate areas of Redditch on certain days, depending on how many drivers they have that day). The staff are always friendly and make a point to get to know their customers, which I personally think is one of the keys to excellent customer service. I’m always able to chat to them and they’re never too busy or fob you off (which is good because I talk A LOT!). They have always gone above and beyond in my case as I have had a rough few months in addition to Lockdown and they will always make sure I’m ok when I see them. I highly recommend them, I told my parents how good they are because they were constantly having issues with the pharmacies they were using, so they have now switched and have been very happy with the service they now receive. I collect my prescriptions regularly weekly and they usually have it ready when I get there, which is generally as soon as they open. It’s also really easy to switch to them, especially if you have a copy of your repeat prescription. And all it takes is either a call to them to order your medication (if it’s not an automatic issue from your surgery) or, as I do, order online (I use Patient Access and Evergreen, you need to register for these facilities with your surgery if they don’t offer it on their own surgery website). I can’t say enough good things about the pharmacy, the staff are so nice and always happy and ready to help. I mustn’t exclude the chaps, they’re on the go constantly but will still have a smile and a quick chat as they go! I can’t name them all because I’d hate to miss anyone out but whoever recruits for County makes excellent choices!
This Pharmacy is brilliant. I used to use another Pharmacy not far from here but having to wait at least a week for a prescription was getting out of hand. I changed to County and they are absolutely brilliant, kind, caring and most of all approachable .
Don't deliver when you need your meds the most, it's difficult to get someone on the phone. Very often the don't have my regular medication in stick though when I complain it magically comes out from the ether!
Obnoxious owner, no people skills, bad stock and bad customer service. Very far from amazing
Terrible service, used this pharmacy twice for an emergency inhaler. The first occasion the pharmacist was rude and over charged the standard price for an inhaler. On the second time the pharmacist refused an inhaler and was again was rude.Leaving my partner on a Friday night without an inhaler for the weekend. No care or advise was offered, the man just shuck his head and said No! Would not recommend this shabby chemist to anyone!
Quick Facts About County pharmacy
Today
Opening Hours
| Monday | 08:00 AM - 09:00 PM |
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| Tuesday | 08:00 AM - 09:00 PM |
| Wednesday | 08:00 AM - 09:00 PM |
| Thursday | 08:00 AM - 09:00 PM |
| Friday | 08:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 02:00 AM - 08:00 PM |
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