Ceasers Original Info
Amenities
Service options
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Delivery
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Takeaway
Offerings
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Late-night food
Dining options
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Dinner
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Dessert
Atmosphere
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Casual
Planning
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Accepts reservations
Best KPortal Reviews
This would have been a 5 for the food. Foods very good but yesterday I ordered & 40 mins later my order was rejected & i still haven’t got a refund. Hoping this is just it processing back.
Placed an order via ubereats for a couple meals to eat with friends, estimated delivery of 40 minutes. 75 minutes later food arrived missing one of the person's meals. Contacted the restaurant to let them know and get the missing food delivered and the restaurant accused us of lying, claiming that "well the food 100% left us" and refused to refund or replace. When I asked to speak to a manager to discuss this further they refused, claiming that the manager was out, we'd have to wait until tomorrow to take this further and hung up!! Awful customer service and having now seen the reviews I can see we clearly made a mistake from ordering here. Avoid!
Awful service. Food took 30mins longer than the max estimate time and then when it arrived one of the meals was missing. We immediately called them and the guy on the phone said we were lying and wasn't going to give us the meal or refund us for the meal we didn't receive. Ended the call by saying we'd have to go through Uber eats to get the refund for the missing item. The same guy then calls us back just to argue for 7 minutes and tell us the food did leave their place. I even offered for him to come to our house and check the food didn't make it here. Even though he was the one who called us back he didn't have anything else he would do for us, wouldn't let us speak with a manager, said the only one had gone home and it was only him there and that I'd have to wait till tomorrow evening for a manager to come in and look at things. Had to go through uber eats for the refund in the end, but they were helpful even though caesers wasn't. Food was nice (what actually arrived of it), but won't order from there again due to the awful service.
Never had bad food from chicken to pizza all taste great, good variety, nice dude who delivers it. Tbh most the reviews are from one bad experience and not enough happy customers review to even it out. Has a great app. The odd time any mistake has happened they've sorted it. Best in Tamworth easily
Ordered last night first time delivery eta 21:25-21:40. Arrived at half 10, wasn't hot was more cold than warm. Rang shop 11 times where My order was and no one ever answered. Honestly avoid at all costs
Missing one meal from the order, called up and and the guy on the phone argued over the phone saying it had been delivered and people try this all the time. Disgusting customer service, didn't offer a refund or offer the meal that was missing. Won't be ordering from this place again.
First time ordering and will be the last! Ordered food at 5pm arrived by 7.20pm! Was ment to arrive by 6.10pm no update from app. Had to call them 3 times as food was late to times they kept giving us over phone, the 3rd attempt i tried to call several times no answer so in end my child was crying for her dinner I got in my car to go find my order, half way there it turns up. Pizza box was crushed onto pizza so all cheese was stuck to box, Poor service I recomend you not to order from here!
2 x King burgers - one had hash brown one did not
Fries - cold and soggy
2 x Hotwings - one missing and others were cold and rubbery
2 x coleslaw - one missing
2 x garlic dip - one missing
onion rings were good!
All this and 30 minutes late.
Have given 1 star because I can't leave none! My reccomendation - Go somewhere else
Quick Facts About Ceasers Original
Today
Opening Hours
| Monday | 03:45 AM - 11:00 PM |
|---|---|
| Tuesday | 03:45 AM - 11:00 PM |
| Wednesday | 03:45 AM - 11:00 PM |
| Thursday | 03:45 AM - 11:00 PM |
| Friday | 03:45 AM - 11:00 PM |
| Saturday | 03:45 AM - 11:00 PM |
| Sunday | 03:45 AM - 11:00 PM |
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