Casa

+44 1785 226966

Express & Star, 1 Bridge St, Stafford ST16 2HJ United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Casa Info

Express & Star, 1 Bridge St, Stafford ST16 2HJ United Kingdom of Great Britain and Northern Ireland
+44 1785 226966
[email protected]

Amenities

Service options

Outdoor seating
Dine-in

Highlights

Karaoke
Live performances

Accessibility

Wheelchair-accessible entrance
Wheelchair-accessible toilet

Offerings

Alcohol
Beer
Cocktails
Food
Spirits
Wine

Dining options

Seating

Amenities

Toilets

Atmosphere

Casual

Crowd

Groups

Planning

Accepts reservations

Payments

Credit cards
Debit cards
NFC mobile payments

Best KPortal Reviews

Warning long story

I’ve heard nightmares about the bouncers before but thought it was people who had been too drunk. Clearly not, as I had a singular drink and was completely sober.

Falsely accused of handing drinks over to people round the gate, clearly got the wrong person, tried explaining to the bouncer woman who had brown hair and a bun that I would not do anything like that. I asked her who had told her? no response, was not resisting in any type of way, then she had decided to shove me extremely roughly. tried to ask her politely to get my sister and she had refused, had a horrendous attitude.

Good old vibes.. can't forget casa or couture we guys used to club every weekend during uni days at Stafford. I think the vibe has changed a lot. Still recommend casa and couture for clubbing in Stafford.

Love casa. Always a good vibe in the upstairs "urban lounge" which is wear they play the afrobeats/basement style music. Staff are all lovely and I've never had an issue with the bouncers even when I'm far too drunk and annoying. Definitely a go to place for a night out in stafford

Casa has changed and developed over the years but you are always guaranteed a good time! Staff are friendly and attentive whether you’re there just to have a laugh or to celebrate special occasions.

The events they hold are an added bonus! A go to in Stafford

WARNING LONG STORY

If I could give -100 stars I certainly would. My first time ever visiting in my 4 and a half years of living in Stafford and can honestly say I have never had such a terrible experience. Even if I wasn't barred for trying to stick up for myself and my personal rights, I would never return anyway. Wasn't actually too bad of a night until it became time to leave. The doormen are shocking I was treated with disrespect rudeness and hostility and then forcibly removed from the building when I tried to challenge this. No doorman or anyone should have the right to put his hands on another person. It's disgusting behaviour which actually triggered off a PTSD episode and completely retraumatised me. Bearing in mind I an a 5ft 3 petiteish young female and they were twice the size of me if not more. I requested thier SIA badge number which they point blank refused to provide several times. I was also completely dismissed by the call handler when i phoned 101 and a police officer I had tried to report the ASSAULT to. Did not even bother to check the CCTV and was basically treating me like the nuisance. Disgusting behaviour all round from both Casa staff and Staffordshire police.

As I was on my way past the following night I decided to once again request the SIA number of both doormen involved so I could make a formal complaint to both Casa and the police. I was laughed at ridiculed and called mentally unhinged. I then had the police called on me like some kind of criminal

At least the officers who attended actually appeared to take me seriously on this occasion and were fair empathetic and kind. I would like to say that Gary who is also a doorman there was absolutely fantastic with me. He even apologised for the behaviour of his colleagues despite him having no responsibility or role in the incident Top quality guy and will give him 100 stars and he deserves a raise in my opinion. Just for his excellent customer relations showing basic respect to another human. Staying away from this place is definitely the better option. I will be taking this further and making a report of ASSAULT to the local police

The woman bouncer is a miserable bag. Kicked us out before we even ordered our first drink cause my mate was apparently too drunk when we were both completely fine. Think she saw my mate having a laugh with a different bouncer and got jealous. There was less than 10 people in there. It was dead and the woman bouncer who was on last night had a right face on her. After a lil power trip cause her life is so boring. Don't bother going there it's not good and people like that make it not worth it.

This is a nice place. Wish it was busier a

On a Saturday night but that's more a sign of the times. Good atmosphere and staff are friendly and attentive. The security are on the ball and interact well with the potentially more rowdy elements. Lovely terrace area Good clean crisp place.

Awful experience - Me and my friend decided to go Casa last night as we were trying to get in my friend couldn’t hear what one of the bouncers were saying to her I overheard another bouncer say she can’t understand basic English don’t let her in she’s drunk , I told him she’s not drunk she can’t hear what the other bouncer is saying he just looked at me and ignored me , the bouncer continued to be rude to my friend and gave attitude , we tried to get his name off other bouncers but they would not give it to us and acted like they didn’t know him . A few minutes later they let some girls in for free that were drunk.