Captain French Surgery Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
Got an appointment same day and seen on time, Very clean and nice waiting area and rooms, very helpful staff.
I have had superb service from this practice over 5 years and being a retired GP I have lots of experience of health care.
From speaking to reception who really seem to want to help to seeing a doctor or a nurse I have been very impressed with everyone's kindness, care . Dr. Lovett goes above and beyond in her commitment to her patient .
Moved here a few months ago. Haven't seen a doctor yet but have had several contacts with the reception staff. I have used several surgeries in my 76 years but have never experienced reception staff who are so helpful and patient and actually welcoming.
I am not sure what is going on but the doctors need to learn to listen to the patients! No empathy nor compassion going on. A GP opened the door of consultation room for me to leave when I didn’t even finish discussing about my treatment which seems to be a bad one. I will certainly be seeking to leave this practice. Unprofessional and an arrogant attitude from here. I have phoned several times to explain what is going on and what I’ve got was “not sure how can I help you as you already spoke to other doctors!’ I am shocked by their lack of knowledge and experience! Later Update: I have left this GP practice, I definitely recommend going elsewhere, you will see a massive difference in being treated and listened properly.
It’s very poor service. I called the surgery around 4pm to ask if someone can see my toddler again as he won’t take the medicine what it’s been prescribed and he get worst. The receptionist told me to come into the hospital as she can’t give an appointment just next day. I came to the hospital where they open from 6pm and they told me what a shame that the GP can’t see my son however they open until 6pm.
Amazing nurses and Dr's never had a better surgery and I was only a temporary patient, when I move to kendal this is the practice I will choose.
Very disappointed! My husband went for advise about an existing medical condition he has had all his life and has ongoing treatment for which has recently got worse. Dr suggested he’d never had it and was very dismissive and unhelpful. What do we do when these issues flare up again? I certainly wouldn’t recommend this practice.
I wasnt impressed with the reception, they were abrupt. I wasnt too impressed with the drs attitudes either. I think they appeared to care but shown in a less then compassionate, sensitive way. I feel they all need to grow in the patient friendliness. Often I felt I didnt matter at all and went off the phone crying and more of a crises. I was very disappointed and confused in the manner I was talked to
Quick Facts About Captain French Surgery
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
|---|---|
| Tuesday | 08:00 AM - 06:30 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 06:30 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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