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Burtons Solicitors

+44 1892 824577
Tyled House, 23A High St, Pembury, Tunbridge Wells TN2 4PH United Kingdom of Great Britain and Northern Ireland
Open Today: Closed

Amenities

Best KPortal Reviews

It's been an absolutely horrible experience with Burtons. They were helping me with buying a property and handled the case very casually and I would recommend going for someone else but them if you are like me, a first-time buyer, with limited knowledge about dealing with solicitors and asking all the right questions. They did worse than the bare minimum and had I not consulted some more experienced friends and family members, I'd have been totally battered. I'll list a few things here:
- They put some paralegal on our case who delayed everything to the point where I was about to lose the property
- The entire time it felt like they just wanted money and had no desire to do any real work
- There were points when I expected my solicitor to guide me and work in my best interest but they just did the least amount of work
I can go into more details but it was such a harrowing experience that I'm just appalled and I usually don't write reviews but in this case I am compelled to write this because they do have great online reviews, and that is exactly the reason I went for them. But if I were to rate my experience with them, I would say minus 10 rather than zero. They were the worst service experience I've had in my entire life.
Most impressed with the efficient service in getting a divorce.
Emily Smith and Vicky were welcoming ,very efficient,and gave excellent service. This was from the Walderslade /Tunbridge Wells branch.
Emily was very approachable ,and explained things clearly. Would get back to me quickly When I needed her.
I would highly recommend the company ,My experience with Emily and Vicky was excellent. Thank you.
I had the pleasure of dealing with Burtons Solicitors, specifically Tanisha Link, to help me with a change of name deed. Tanisha was very efficient and professional, and made the whole process so easy, from start to finish. I highly recommend Burtons and Tanisha Link, for any legal needs.
I used Burtons Solicitors to issue a Section 21 Notice and follow it through Court Stage. Both Tanisha and Tristan were very professional and extremely helpful. I was updated at every stage and I would have no hesitation in recommending their serv ices. Thank you. Pat Joule
Thanks to Emily Smith and Malcolm Haddow - they helped my wife and I with our Declaration of Trust. All went very smooth and they were very helpful throughout. Would happily recommend.
Thought I would support a local business - big mistake. Shockingly bad service dealing with my late father's estate. Have had a number of very serious errors which they don''t seem to care about at all. Have caused me untold emotional distress. Have now complained to the Law Ombudsman. Avoid at all costs.
Burtons Solicitors have been dreadful 11 months to deal with two grandchildren’s inheritance and even their complaints department ignores you. I wouldn’t trust them with any of my financial affairs no duty of care to their clients. Yet to receive any help or update to a straight forward case. Ombudsman are now being consulted and my solicitor. Not even a reply to a email yet holding my Children’s inheritance.
Dawn at Burtons in Pembury helped us to complete our wills. Neither of us had any experience doing this before and so it was all new to us. However, nothing was too much trouble for her and various alterations were made and ready for us to sign at the agreed time. I would recommend the service. Thank you.

Quick Facts About Burtons Solicitors



Today

Opening Hours

Tuesday 09:00 AM - 05:30 PM
Wednesday 09:00 AM - 05:30 PM
Thursday 09:00 AM - 05:30 PM
Friday 09:00 AM - 05:30 PM
Saturday Closed
Sunday Closed
Monday 09:00 AM - 05:30 PM

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