Balby Pharmacy Info
Amenities
Service options
-
Delivery
-
In-store pick-up
-
In-store shopping
Accessibility
-
Wheelchair-accessible car park
-
Wheelchair-accessible entrance
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Best KPortal Reviews
Good efficient service. Ample parking and clean. Never had any issues here. Staff are always available for advice and are attentive, polite and knowledgeable- just wished they opened on a Saturday Morning
Very bad service and a terrible attitude from the young lad who works here , patronising , doesn’t listen talks over you both in person and over phone and Puranas phone down If you try and ask him to listen . Head office and ladies in there are really helpful so it’s a shame . I will be switching my REPEAT prescription else where as my essential drugs are now overdue and I won’t receive them before I run out .. might consider legal action for sufferance and distress caused
Don't understand negative reviews. Young team is really friendly, caring and will always go that extra mile. I am getting my regular prescriptions from there and nothing is too much trouble for them. Keep it going guys ☺️
Always 5 star service,friendly helpful staff who have always helped me out,even at the last minute on a couple of occasions when
My medication has been messed up (by doctors surgery) they have managed to rush my order through before they finish for the day! Nothing is ever too much trouble for the staff here.
Everytime I go in I'm always greeted with a smile and asked how my day is going,there always busy and cheerful even through this awful pandemic.
Thankyou all at Rowlands Pharmacy everything you do is very much appreciated!
My elderly dad always picks up his prescription from here but i dropped him off at hospital today for major surgery so he asked me to take his slip in to order his repeats. The woman on duty this morning was extremely rude and was refusing to take the prescription, shouting at me and being rude trying to force me to download the app and order it myself. Her words "tell your dad to order on the app" i explained hes elderly and wouldnt have a clue how to use technology and explained todays situation. Her response was " well why cant you do it then?!" It took a lot of back and forth for her to accept the prescription! Disgusting behaviour. By the reviews this isnt an isolated case or limited to the one staff member.
This chemist used to be good, but sadly not any more. They always seem short staffed, the phone is constantly engaged and some of the staff are somewhat short tempered with you. For me, prescriptions are never completely filled, there is always an item owed and delivery is never when asked for.
I’ve moved to McGills.
This chemist used to be good. In the last 12 months it has gone down hill. Prescriptions being queried with the pharmacist, without letting me know, leaving me without medication. Prescriptions not ready. The latest one 7 days from requesting a repeat prescription before it will be filled, ridiculous. I get a 28 day supply of diabetes medication, can only request that 21 days after my last repeat prescription was approved, 7 days leave no room for error or problems, needing a Dr's appoinment to get a paper prescription that can be filled within 24
hours , a complete joke , last prescription I will have filled by them, lose enough customers due to poor service, you won't have jobs at the end of it.
Rude and unprofessional service from the young male pharmacist in this pharmacy.
Don't expect any help or customer service here. Staff prefer to shout at you than serve you. McGills are far better.
Quick Facts About Balby Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Places