Arapaho Automotive Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
I've been here 4x total and the last two weren't good. I had my spark plugs replaced on the 2nd to last visit and the car sounds different now. I also asked for other things to be checked & they blew it off. My receipt was scribble, not itemized. So they essentially get away with charging you for whatever.
Yesterday i went to get my tires rotated & and an inspection. My car is missing a hub cap so I know they wouldn't be dumb enough not to rotate them. It took them 14min total. Walked in at 12:40 & was rung up af 12:54. I looked at my car and all the tires were in the same place. I confronted them and they argued that the mechanic did do it. But added they didn't feel I needed it. So they charged me $31. I also didn't hear the tool they use to unscrew lug nuts nor did I hear them lifting my car. If they manually did that then I would've been sitting for an hour. Complete liars.
I thought they could at least do simple things like these but they must think because I'm a female I don't know any better & shouldn't ask questions.
On top of that, the fact that I've seen the same men there all the time and they aren't even friendly to returning patrons. They just use hand gestures and mumble at you. All their customers seem to be men too. If you are a woman, definitely do not go here.
I just want to take care of my car, she's old and mechanics who blow you off are not the ones you want. They should be talking to you & educating you. If you need or dont need something and be mindful of those of us who work from home.
I will no longer be doing business here.
Bad experience ever! When I want to do my inspection, They want to rip me off of $160 just to change my signal lights and wipers. When I said no, I will go fix everything by myself. They didn't like it. And they forced me to pay the inspection or they will call cops. It's not about paying the inspection, but it's about the way they treated me after I refused to change signals and wipers at their location. The old man disrespected me, and he didnt treated me as a customer who always come to their location. I will never go back to this location!!!
Btw, I changed the signals and wipers by myself and costed me only 25 Dollars at Walmart!! From $160 to $25. Good try ????????????
My (86 YO) mom has taken her car here for years. But, this last visit has me hoping she will NEVER set foot in this place again. If she does, rest in my attendance WITH her. ????
Her car is 2018 and they con’d her into TWENTY new $7 lug nuts because they have ALL(?) failed coincidentally at the SAME TIME!!! Then left her with NO AIR in her ‘newly rotated tires!!!!!’ You’d think PROFESSIONALS would have NOTICED the tires they JUST ROTATED were low(?)!!! See pic below tire of pressures:
I’ve owned my 2010 truck of the same brand for ten years (195k miles) and HAVE NEVER been charged for ONE lug nut. And, I rotate the tires at least 2x annually!
Yes, these guys have a different customer service model depending on your age, race and GENDER…. It’s GROSS
If you don’t want the ‘little lady’ treatment, I’d skip this one…
Very nice owner and mechanics. We have used them for years and trust them completely with all of our vehicles!
Arapaho Automotive did a great job yesterday getting my RAM pick up truck inspected. It took maybe 10 or 12 minutes for them to knock out the job. They were very nice and the waiting area was comfortable and cool during these hot temperatures we’re having around here. I’ll definitely go back again.
While visiting the Dallas area, my Lexus' alternator quit charging the battery, causing the car to quit running with little notice. After I called AAA to tow the car, Arapaho Automotive had the problem diagnosed in short order and were able to install a new alternator the next day. Wonderful service!
Great service and very nice staff. Highly recommend!
Had a State inspection with no wait. I had them check power steering oil and they said it did not needed to be change. Honest service and nice staff working at the facility.
Quick Facts About Arapaho Automotive
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
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