Anderson Automotive & Towing Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
I don't take my time to review a lot of places but Anderson Automotive's service was so quick/honest and good that it has me recommending them to anyone I know with a motor vehicle. I am super picky with who I take my car to and definitely don't trust it with just anyone but if I'm ever out around Knoxville I know who to take it to now.
My experience: Lexus SC300.
I called ahead and told the person on the phone about my situation and Ned told me they were busy but I can come and get in line since they don't do appointments, I dropped my car off Friday around 12pm (they were busy for the day) so they told me Ned would get working on it Monday since they are closed for the weekend. The price they had given me for a install on my lower control arms that I had bought was pretty good and beat a lot of other shops around. So before I drop my car off I tell the guy at the counter I want to add a alternator to the things to install since I already had it as well. (He told me they would call me to let me know how much more it would be and that I should know that it's my provided part so they can't ensure it will work therefore cannot replace it later on free of charge.) I go ahead and give him the key and take pictures of my car all around just in case then leave. Ned then called me that afternoon around 3-4pm to tell me how much more it would be to install the alternator and again, not a bad price at all. Super reasonable. Today (Monday) I called them around 1pm and the guy told me that my car had just got done so I went to go pick it up and as I was paying I saw that the price reflected on the labor part was actually a little bit lower than what agreed on, but that just brought a smile to my face and made my day a hell of a lot better, even if it wasn't a lot it still helps. So again, SUPER HONEST / QUICK / PROFESSIONAL AND REASONABLE MECHANICS!!! They also did not try to sell me up on something I didn't need or come up with something crazy like other shops try to do either. Definitely bring your car to AA&T for those little repairs!!
This is our go to place.
We have used their repair service several times. Very efficient and friendly people. Very reasonable price. Most recently our car wouldn’t start. After towing it to Anderson, they couldn’t find any problem with it. However upon our request they still kept it for about a week and checked it frequently to see whether the problem would manifest (we were suspecting a loose cable due to field mice). When in the end everything seemed to be in order, they didn’t even charge us for the service. The car is running great right now.
My wife and I were broken down about 20 miles from the shop. We drove very slowly to the location and received an assessment in a short amount of time.I believe the mechanic's name was Ned . We were traveling to see our grandsons in Florida and really hoped we were going to be treated honestly and we sure were.I was fixed up with an honest affordable rate and our vaca. was great thanks to the 5star service we got.
On the road again ! Huge Thanks !
By far the best experience I have had with mechanics. They took care of issue with my Daughter's car while in school. Communication was perfect and they were very quick completing the work. I would absolutely recommend to anyone that needs a quality mechanic.
I cannot recommend Anderson Automotive enough.
While on 1000 mile trip to Knoxville I discovered that shielding under front bumper and engine had disconnected and was partially dragging on pavement. I showed up unannounced to Anderson as it was near my downtown hotel. A temporary fix on the spot at a surprisingly fair price allowed me to complete the trip and to get back home. Everyone there there was terrific and discussed what needed to be done so that I could call my mechanic at home to get parts ordered while I was traveling.
I'm a professional driver, putting in about 7k miles a month, so believe me, I know that you really only hear about the bad things. I wanted to give credit where credit is due: on my way home Sunday, March 24th at around 1pm, I spotted one of your drivers at the merger with I-40 from 640. The truck had "001" under the mudflap and was hauling a red Jeep, so hopefully that narrows it down. Anyway, this driver was hands down the best tow truck driver I've ever seen. Some of the ones out there can drive like absolute maniacs, but your driver didn't speed, used a turn signal, and even waited to merge until after he was clear of the solid white line, which is something I didn't even know people still knew to do. If I'm in need of a tow, I'm definitely calling you guys, as I would actually feel safe trusting my vehicle with you, or riding in the cab. Kudos to this driver :D
I had a flat tire in front of my apartment complex when I woke up in the morning, a couple of taps on my smartphone and Alex was there within 30 minutes to change my tire. He was very efficient as well as being professional and courteous. I would recommend them ????!
This place is amazing! One of the best shops I’ve been to.
Very kind people, efficient, good communication, great value, has coffee, and is close to downtown if you need somewhere to wait.
Ned fixed our problem in a single afternoon. I don’t think we would have been driving for a week or two if we had gone to any other mechanic.
We were on a road trip and our Chevy Trax stopped making it up hills. Ned found the issue, and worked some magic to find the one replacement part in all of Knoxville because it’s on national backorder. The part was used but in near perfect condition so it was way more affordable than we expected.
Thanks again for helping us make it back in one piece!
Quick Facts About Anderson Automotive & Towing
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
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| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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