Alford Auto Repairs Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Best KPortal Reviews
Great service. Sorted out parking sensors on my Jaguar XF quickly and efficiently. Can't recommend highly enough.
I'm very pleased with communication, speed of fixing my car.
I have booked my mot there and second car for checking.
Would definitely recommend
I hadn't used this garage before today but after seeing something hanging from the underside of my car while driving nearby they answered my call, got it on the ramp and had done a temporary fix all within 30 minutes - and didn't even want anything for doing it! Extremely friendly and efficient service and I will certainly be bearing them in mind for future - unlike my usual garage who failed to identify the issue when I raised it. Thank you very much!
Incredibly helpful staff and quick turnaround, I was able to book my car in for its service and MOT and was happy with the price quoted when compared to other local garages. Whilst my car did require some minor works for the MOT the cost was reasonable and the work was completed in good time, staff took the time to explain work to me and answered my queries.
By far the best garage we have used in a long time, they have taken great care of our T4 and golf. Diligent and timely in their work, above and beyond what most garages provide. We won’t be going anywhere else that is for sure.
Last week our car broke down when driving from Bristol to Cornwall to visit family. I am due to have our first baby very soon so this was a real crisis for us! Despite being very busy, the Alfords team moved things around to fit in our car repair within 3 days (over a weekend). This was a huge relief and we are so grateful! The service is excellent, the staff are so friendly and they are very reasonably priced. Couldn’t recommend them more.
Absolutely avoid this garage at all costs!
Took my personal van in for a full service at £293
Said my dustcap was too difficult to undo to check tyre pressure and they couldn't sort that.
Broke my oil filter housing during a full service, which was £50 above the average price in Plymouth to start with.
Leaving me with a part number for the oil filter that is impossible to find and no one has!
Broke my gearknob so the chrome surround rattles off the gearstick in traffic, an enthusiastic road test or just laziness in not just bodging it back at least.
I asked the garage when leaving my vehicle for them to investigate a coolant leak I'd had, and anything else they can find wrong as I'm due to go away in it long distance for a couple of weeks.
Frustratingly, The coolant leak wasn't investigated at all.
I was told I had a broken coil spring on the back, which needed immediate attention.
After receiving such poor service and seeing the state of my beloved van, I immediately decided to use a different garage, a VW specialist.
They were amazed that Alford Autos did not diagnose a completely broken shock absorber at the same time. Costing me more money and labour due to their lack of diligence and care for other people's property.
After speaking with the owner Tom, I was told my van has 273000 miles on it and that's the way things are.... To be honest I couldn't care if it had a million miles on it, that's my pride and joy and you're asking top dollar for weak service.
Avoid avoid avoid and use a specialist.
Also they wouldn't commit to prices until the very last second which screams they're making it up as they go along. Not great when they're snapping things off your engine and breaking your gearstick!!!
fantastic garage under new management but the service and standards have not dropped.
helpful and accommodating all of my family cars goo their
Quick Facts About Alford Auto Repairs
Today
Opening Hours
| Monday | 08:30 AM - 05:30 PM |
|---|---|
| Tuesday | 08:30 AM - 05:30 PM |
| Wednesday | 08:30 AM - 05:30 PM |
| Thursday | 08:30 AM - 05:30 PM |
| Friday | 08:30 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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Location
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11. Tang Frères