Alex's Auto Body Repair & Sales LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
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I hate to even give this place a STAR ⭐ to submit my Review ????.
The worst customer service ever. The front counter guy is Latino Mexican. He's very SENSITIVE and has and hidden ARROGANT about him which will affect the truth of fixing your car. Don't give advice he said they don't need advice or our opinion about nothing was his words????to a customer. My car was running completely fine until I brought it there. I had a bad fuel tank Alex replaced and somehow they were UNDER PRESSURE And didn't put a clamp a gas-hose on the gas tank which caused a LEAK!. I seen with my own eyes, I took it back for them to fix but they were PROUD not to look for it and didn't notify me for a week would of been longer if I hadn't called. Which explains what I'm about to tell you. The gas leak was my only concern but NOW after picking up my car I had a bad oil and coolant leak after leaving there and tried to address this new problem that occurred that was never a major concern in the first place. The first 15 minuted I took off driving on the highway my engine start smoking, gas leaking, and coolant overfilled. My car was running like a champion before I ask them to put a clamp on the hose they missed from the rush job they did. Listen.So I called Alex back They acted clueless and brushed me off and told lies and never gave proof of paper work or receipts to prove anything or what they worked on just to cover themselves. Which explains why they haven't contacted me in a week! Don't ever go there. They destroyed my old school ????☹️.
Alex and his crew do excellent work, fair prices and prompt service. Alex has been taking care of me for a while now. I have bought more than one car ???? from him.
After receiving a diagnostic, I was told that my battery had been replaced, without my permission.
The battery was good (with a warranty on it) and had been tested the day before the "diagnostic" was performed. No one from Alex's ever called to asked my permission to replace the battery. I was told that I couldn't have my old battery (that I never gave Alex's permission to replace). Four days after the battery was replaced the battery light came back on and the car was once again losing power.
Alex's refused to accept accountability.
This was the worse auto repair service experience ever!!
I was not happy with my experience at Alex’s Auto Body Repair & Sales LLC. All the other shops were backed up so I decided to give them a try. I called the day before and told them I needed them to install a radiator. The manager asked if I had the radiator. I said yes and made the appointment for the next morning. I brought my car in at 8:03am. They where done at 4pm. When I got my car back, tried to open the hood to see the new radiator. The hood cable was disconnected and I saw the new radiator I bought still in the box with the hoses next to it. So I went back in to tell the manager about the hood cable and the new radiator in the back. The manager said there was nothing he could do about the radiator being over looked.They took my car back and connected the hood cable. By then it was close to 5pm when I left the shop. I was highly disappointed.
IF I COULD POST ZERO STARS I WOULD.. THE REPAIR SHOP STAFF ARE RUDE, & CONDESCENDING!!!
THEY WILL ATTEMPT TO REPAIR ONE ISSUE & TELL YOU SOMETHING ELSE IS WRONG!! ALSO THE WARRANTY THEY OFFER IS NOT WORTH THE INK ON THE PAPER...THEY WILL NOT GUARANTEE WORK! YOU HAVE BE WARNED, TAKE YOUR VEHICLE HERE AT YOUR OWN RISK!! WHEN YOU TELL THEM THEY ARE WRONG- THEY SAID: " I DON'T CARE- LOOK AT MY LOT FULL OF CARS, WE HAVE PLENTY OF BUSINESS" DON'T LET THEM TAKE ADVANTAGE OF THE COMMUNITY WITH HORRIBLE MECHANIC REPAIRS & ABSURD CUSTOMER SERVICE...THE ONLY WAY TO MAKE A POINT: DON'T SPEND MONEY HERE!!! PERIOD!! WHEN PEOPLE SHOW YOU WHO THEY ARE BELIEVE IT!!!
Amazing people with honest work, I couldn't be happier with there company and with there employees, thank you guys so much for everything, will recommend 10 out of 10,
Last minute inspection needed. They were very accommodating and got it done asap! Very nice people. Will definitely go back!
Alex’s Auto Body is the truth!! I love going there though I’m expecting to spend money. The entire staff is so nice and explain everything!
Quick Facts About Alex's Auto Body Repair & Sales LLC
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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