Airport Terminal Info
Amenities
Accessibility
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Passenger loading area
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Getting here
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24-hour transit available
Best KPortal Reviews
Charlotte was ok, but a bit of a walk to my particular gate; food court had sparse choices after Subway and a burger joint; usual fare, expected more for a big city. No big deal
I recently had a connecting flight traveling through Charlotte Douglas Airport
Sat .Oct 23rd . The city had a 5k run schedule on the terminal. I’m sure in planning they thought this was adventures and apparently profitable. But it was a headache for travelers flying into the City. We had to sit on the runway from our adjoining City more than half and hr until they cleared the runway and most of the flight miss their connecting flight ????????. This was poor planning on the highest level. I was behind a couple that missed their flight (because of 5k Run.)They were en-route to a wedding and they were going to miss because there wasn’t a flight until several hrs later. A ton of stories were shared about missing their flight because of this (5k Run). I miss my flight . This city really needs better planning when it comes to planning because this was a bust, ????????????. How could you not consider the problems you would cause when planning a race on a terminal(at an airport)! Did you not consider the problems you would cause travels? Did you not think this was not going to not fit into everyone’s traveling plans? Making people miss special events etc. The planning committee needs to be fired AND the higher ups that allowed this to happen. Not a happy traveler ???? ????
CLT continues to improve. Lines are reasonable and food options have improved. Distance to gates is reasonable.
As someone who worked there, its a great place once you get used to the constant flow of people. Both passengers and others may be rude or feel entitled, the bad experience gets overshadowed by the passengers and workers who are nice enough to have manners and common sense. We understand everyone is in a rush, but a smile and a thank you does really make a persons day
Not sure why after transiting through this airport the walkways always seem to be broken…. It’s all good if you’re trying to get your steps in but if the intent is to efficiently move people I’d rate this airport an F for fail, fail fail.
Super clean, people do wear masks and they keep social distancing.
I asked for a medium with xtra cream & 4 spenda . The cashier realize she only entered 1 Splenda & told the girl making it it needs to be 4 Splenda & xtra cream. The register girl said xtra cream is 3 I asked for 5 this does not look like xtra cream plus the cover I was given leaked so it was spilling everywhere. I went back asked for another cup & lid. She gave me cup I asked for a lid twice but she kept her back to me. Today is 6/11/33 at 10:52am I just left because my flight was boarding. I’m is customer sr I e if I ever treated anyone like that I’d lose my job
Susan whipple Bradenton fl
Understanding there's alot of renovation going on, there's only one entrance/exit in this particular area of the airport. Workers and passengers alike share this entrance/exit, the weekends are generally jammed packed and along the walkway. This is a safety concern, as workers and passengers alike, have to walk on the asphalt in order to get through and by to the one entrance/exit. This is unsafe and a hazard to physical harm, if not careful. There's a shortage of bus drivers for employees and passengers. Which is also more of a reason why this is a hazardous environment. Smokers have no particular area to smoke their cigarettes. I appreciate the public drives for their safe driving and the traffic coordinators for their abilities in maintaining safety to the best of their ability. Hopefully the traffic coordinators have water for hydration, and breaks due to the heat. Understanding they're in shade, the summer heat is not biased. There truly needs to be more outdoor seating in this general area as well. Fans will probably help. There's very little to no ventilation, considering all of the vehicles and the heat from their exhaust pipes that contribute to the summer heat.
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