Advanced Automotive & Off Road Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
Customer service is fantastic
Prices are very fair. Quality of work is excellent.
Every experience has been 5 star
On a referral, we made an appointment for our older truck to get a second opinion. Previous business said bearings in front wheels, rotors & brake lines needed replacing to do alignment. We told Advanced Auto this & if it needed replacing to do it. They put us out 12 days. Brought it in at 8am Monday. Tuesday morning they said it all needed replacing and would take 2 days. Thursday, still waiting on parts. Next Monday they would finally tear it apart. If all goes well it would be done by end of day. That afternoon it still needed an alignment and something might be wrong with starter. Tuesday, starter was just loose.They replaced the tie rod end the previous shop said was fine. Did not replace rotors, bearings or brake lines. Noted in bill that "Chunk" is missing out of rotor and should be replaced soon. Charged over $600 but were kind enough to check air pressure in brand new tires. If they didn't want to work on it they should have turned us down. I recommend going anywhere else. They had the vehicle for over nine days and didn't replace any of the three things that another shop said needed replacing.
Very impressed honest reliable people and friendly. We need more places like them .
Stop by on a recommendation. I’m from out of town and had a check engine light illuminate. Jeff discovered the code and told me all the options and had it reset and had me back on the road in no time. Thank you!
I absolutely love Kari and Wade; they make me feel like family friends. They’ve always been nothing but kind, generous, honest, and all around amazing. Any opportunity I can I always recommend Advanced Auto. We’ve been through thick and thin with every one of my vehicles. They both make car problems/maintenance a lot less dreadful.
Wade and Kari are just the best, consistently providing awesome service on jobs big and small! Can’t recommend enough.
It's hard to find a good, honest mechanic shop with owners that care. Well here you go Wade and kari. The only problem is everyone knows that! It's not my own little secret anymore????
The quality of my repair, customer service experience and cost were all excellent! My daughter (away at college) broke down just outside of Alexandria and Advanced Automotive was the first service shop I located online. We had the vehicle towed (Sunday night, of course) to the shop and I spoke with Kari and Wade first thing on Monday morning. Both provided positive and knowledgeable customer service (very important, especially given I am four hours away). The service was completed on time and estimate. Wade even followed up with me to make sure my the repair was to my satisfaction and my kids made it back to their college. I hope we never break down in Alexandria again, but if it happens I know where we will go. Highly recommended!
Quick Facts About Advanced Automotive & Off Road
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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