ADESA Auto & Truck Collision Repair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Best KPortal Reviews
This has been our autobody shop of choice in years past. I almost didn't go with them this year because communication was tough. The phone is often not answered. No response to a social media inquiry. When I showed up in person to get an estimate, employees were not initially welcoming or responsive. What they lack in customer service communication, they make up for in actual body work. With some improvement in customer service interaction, they would rate highly in my book.
I've had 2 damaged cars repaired at Brasher's in the last 4 years. Once a teen driver was paying too much attention to her phone and rear ended my metallic blue Honda. The other occasion was a lady who decided to sideswipe my white BMW M3 and remove my front bumper. On both occasions Brasher's did a phenomenal job with the repairs. The paint jobs on each car turned out so factory perfect, that it is impossible to tell they were ever re-painted at all. The body work was perfect, fit and finish were outstanding. These guys have earned any future business I might have and get a 5 star recommendation every time. I've referred dozens of people to them in the past few years and EVERY ONE said that their expectations were exceeded. These guys should be your only choice in collision repair.
Nathan was great to work with. I brought in an older Honda that needed an estimate done after getting rear ended and although the car was ultimately going to be totaled, he still helped knowing I most likely wasn’t going be getting it fixed. It was super helpful
Wow wow wow! That's all I have to say! These guys are the best! They are honest, professional, and will do everything possible to put a smile on your face! I took in my scion with rear damage and every other location told me I needed to replace it completely (it only had a small hole and a couple scratches). These guys were honest and said it does not need to be replaced and gave me a reasonable price! And when it was done, it looked exactly how it was before the accident. Paint was applied cleanly and perfectly, and the hole was filled, making it completely disappear. I promise you will not be disappointed with these guys.
A couple months ago someone keyed my car and damaged the front and rear passenger doors. I tried to buff it out but nothing worked. I took my car to Brashers and Pat talked to me about all my options and answered all my questions. The quote they gave me was very fair compared to the other quotes I got. Simply based on the courteous staff and their professional looking location, I felt much more comfortable with them working on my car compared to other body shops in the area. I would recommend anyone looking for a professional, honest body shop to go to Brashers!
Apart from having to routinely announce yourself in order for anyone to look up from their computer screen and acknowledge you as a customer, they also use your vehicle as a dumpster. The bar for customer service is practically on the ground. Not a pleasant experience at all.
I have been an insurance agent in Gresham for 25 years. Unfortuantally over those years my family and I have experienced our fair times at the body shops. In those experiences I have decided to take all of our business to Jay Marquess at Brashers in Wood Village. The quality of work is outstanding, along with the customer service. They have gone above and beyond to satisfy my needs. After I had surgery they came and drove my car to their shop repaired it and even drove it back! Incredible!!! It was not only repaired but clean as clean could be! I have needed quick favors for others and Jay and his crew were right there to step up to the plate! My business needs will continue to be serviced by them in the future, but hopefully not so often! Thank you Jay and Brashers for making a terrible accident into a pleasurable expierence! Denice Nelson/Bisbee Insurance
I had contacted them on a saturday, forgetting that is was a saturday, they got back to me monday morning without me having to call again. I had gone to a different place for an estimate and it was over $200 more than what Adesa had charged me for. When i got my car it looked perfect, like nothing had happened. My car was washed and they even vacuumed out my floor boards. I really enjoyed doing business with this company not only for their amazing work but their wonderful/friendly customer service. If I ever have to bring a car back, which hopefully won’t happen, i will definitely be bringing it back to Adesa in Wood Village!!
Quick Facts About ADESA Auto & Truck Collision Repair
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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