Act Truck & Trailer Repair Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
Payments
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Debit cards
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Credit cards
Best KPortal Reviews
We use ACT for any issues we have in the Wilkes-Barre area, they do great work and are very fair to deal with.
STAY AWAY FROM THE OFFICE AREA
I wasn’t going to write a review but I want to help others From going through what I’m going through. There’s a man in the office that is sickly and constantly coughing and he will get you sick. I am sick right now and I have been coughing, two days after visiting their shop. My temperature was 100 plus the other night. I’m home right now to get treatment and l will be going to the hospital on Monday. I think he need to just stay home and work from his computer, cause that’s all he does instead of coming in to
endangering public health. PLEASE STAY AWAY FROM THE OFFICE AREA.
However, I went in cause I was having a fuel leak issue on my truck and pull in there for them to help me even though they got the job done but they definitely overcharge me.
Workmanship was $500 plus for a less then an hour job.
I will be booking any of my repairs here again exceptional mechanics and staff i highly recommend this place its a no bs garage very strait forword the can get it done.
Our driver pulled his vehicle into Act Truck and Trailer Repair to have a tire swapped out because of low tread, I applaud him for taking safety measures. Our driver did not need to go there but because it was convenient, he stopped. Our driver already had the spare; it was just a simple swap out. They began repairs without a written estimate or even a verbal quote. My driver is also certain that there were no signs posted with rates, until he identified hand written signs when he left and returned with cash that they forced him to pay with. Why did he have to pay cash? Because he questioned their gouging $100 charge so they blocked his vehicle in and told him to pay cash or face storage fees. Really! For a tire swap!? These are horrible business practices and it does not surprise me that there are so many negative reviews.
My husband had the bearing blow out on a rear axel . He called act , they were quick to tow him . When he got there was told it’d likely be the next day before they could get to his truck , fair enough . Next morning , come 10:30 they hadn’t started , he goes to a truck stop across the street . 1:30 he goes back to his truck , they’ve began repairs . They used an old hub off their lot , tried to dress it up to make it look new , charged my husband 400 for the used hub , 500 in labor , 300 service fee and other meanial charges for a grand total nearing 1700 dollars . Told him to look out for leaks ! Had they done their job right , he’d not have needed warning . Sure enough , less than four hours later he stops for dinner , leaking like a sieve ! Rip off artists with shoddy work ! SAVE YOURSELF THE AGGRAVATION AND EXPENSE ! CALL A MORE REPUTABLE SERVICE CENTER ! THIS ONE SUCKS !
They was nice and very friendly! Don't think that place is a resort is a mechanic shop! I was having problem with my drive shafts when I'm on my way for my home time on Thanksgiving week and they put me back on the road asap! Thank you guys you are the best!????????????????????????
One of the worst shop. they will overcharge you and will work super slow on your truck. 3 hours work is 3 day work in this shop. If you go to this shop expect to pay lot of money. They will make you pay 5 times more than what you will pay in different shop.
i recently moved to pennsylvania and i have never had such a bad experience in my life my husband owns a business went there got work done and when i got my trailer back it was in worse condition than when they dropped it off not only that the experience i had with them the customer service was horrible the owers are rude and it makes me want to reloacte back to my home town i do not recommend this place
Quick Facts About Act Truck & Trailer Repair
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11. Cora