Access Medical Centers Urgent Care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Accepts new patients
Best KPortal Reviews
The nurse is terrible. I went in for an ear flushing and left with my ear extremely hurt. The nurse was beyond rough to the point where it’s clear she doesn’t know how to deal with patients. I felt stabbing pains in my ear during the flushing, my ear bled afterward, my head spun, and the provider said my ear was bright red. Keep in mind, not once did she make sure I was okay. Every time I tried to back away or tell her to stop, she ignored me. Going back to my ear being red, the provider told me to use antibiotics because “it could go either way”????
Paid a $20 copay for clean ears and had to turn around and drop an additional expense on antibiotic drops just because the nurse sucks. I wish I’d gone to Harrah or Jones. Sincerely hope I won’t have to seek additional help because of her inability to do her job correctly.
Update: I will have to seek additional care. NEVER returning
The only good thing from our experience was the intake nurse. She was amazing! We saw the doc for less than a minute and she didn’t even come back in the room to tell us the test results, the nurse came in and handed us our discharge papers. I had to ask her what the the results were. So disappointed in the care from the doctor!!
I've been here several times and never had any issues with the staff until today... 3/27/24 I scheduled an appointment and the first initial nurse was very rude and slightly talked down to me. Very unpleasant experience with her. However Doctor Angela King was super sweet and caring. As was the second nurse who gave me my paperwork afterwards.
I really appreciated the ease of registering and checking in. I sat in the lobby and filled out super user friendly forms on my own phone. As a walk-in, I only waited about 30 minutes including paperwork time. Clean, wonderful customer service and bedside manner- super awesome experience when I felt a mess!!!
Not sure how this place has so many 5 star reviews… This place is awful. The staff are rude and clearly hate their jobs. I overheard the nurse making fun of me to the receptionist. It was loud enough for everyone else in the waiting room to hear and was extremely embarrassing. I don’t care how far I have to drive, I will NEVER go back to this place. An older gentlemen who came in after I did tried to be friendly and hold a conversation with the receptionist and she blatantly ignored him and told him to go sit down and check in. It was honestly such an uncomfortable environment to be in. She also lied to me about how many patients were ahead of me so that id go elsewhere. I’ve never received healthcare that was as low quality as this place. Just avoid this place at all costs!!
Edit to add: the nurse’s name is Melodie. She’s not cut out to work in healthcare.
On New Year's Day, I had to see a medical professional because I had developed a urinary tract infection over the weekend. My bladder was spasming and I was in pain. My urine test was positive for infection and had way too much glucose in it. So to make sure I was not heading for a diabetic coma, they tested my blood sugar. Luckily, it was perfect. They prescribed an antibiotic and I was feeling much better within 24 hours!! Everyone at the clinic was polite, professional, and pleasant. I am grateful and highly recommend them (Even if they changed their name!!)!!!
Facility is good. However, Melody is as rude as they come. My wife was having a medical issue and after filling out the paperwork and handing it back to the staff, Melody, the “nurse” proceeded to very loudly mock my wife for her medical issue to the staff and the entire lobby could hear it. That level of disrespect and unprofessional behavior is unacceptable. You are in the medical field to help people with their physical conditions, not mock their conditions for everyone to hear. If you can’t be respectful or even helpful to those in need, you should find a new job.
Easy to schedule and hardly any wait time once checked in. Staff were super nice and explained things well. Dr Roseberry was very kind and explained options. He even made me feel apart of the solution giving me options. I would recommend this location because of the outstanding service provided.
Quick Facts About Access Medical Centers Urgent Care
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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